Customer reviews from HRBlock
H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Average customer rating
4.5
(10,773 Reviews)
Rating breakdown 10,773 reviews
5 Stars
7,955
4 Stars
1,578
3 Stars
503
2 Stars
270
1 Star
467
88%of customers recommend this product.
(
3,822 out of
4,330)
Customer Reviews for H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Posted by: Jeff286
from Bonita Florida
Verified Purchase:Yes
Had used in the past, but this years did not flow easy
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy H&R Block Social Media Department, May 15, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: HRNiteMar
from Birmingham, AL
Verified Purchase:Yes
As I said, it is quite difficult, to say the least, to go back to a particular form(eg. First page of form 1040) and edit any information. It is very confusing, and not user friendly at all. It took me forever to figure out how to change or add something. Nightmare.
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy H&R Block Social Media Department, May 15, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4
Pretty straight forward, but could be simplified.
on May 14, 2024
Posted by: JP Smith
from Alaska
Verified Purchase:Yes
I have been using H and R block tax cut for many years, but I wish there was version for people that could just file a 1040EZ tax form. no business, no stocks, standard deduction. I feel like 99 % of the questions don't apply to us or my family.
Pros: Maximizes refund
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy H&R Block Social Media Department, May 15, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Happy Goose
from Houston, TX
Verified Purchase:Yes
I've been using H & R Block's form for 6 years and it is so easy to use. Plus, they stand behind their product. If I have any problems or trouble, they are just a click or phone call away.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 15, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Customer Rating
5
Have been using this software for years. It does a
on May 14, 2024
Posted by: PapaLee
from Illinois
Verified Purchase:Yes
Bought this prior to the tax deadline as I do every year. Worked great. Feel confident there were no problems.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 15, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: Jim605
from Rapid City SD
Verified Purchase:Yes
We have been using H&R Block software for our taxes for years and we are very satisfied with the service.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 15, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: DLMSM
from Jacksonville Florida
Verified Purchase:Yes
Y’all added my interest as income from an account that should NOT be taxed until I cash it in. It WAS NOT cashed in.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy H&R Block Social Media Department, May 15, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: GMWILLIA
from San Antonio, TX
Verified Purchase:Yes
I've been a fan of H&R Block tax software for many years. Our taxes are not trivial; i.e., many forms of income to report and deductions to claim. The 'Basic' software has done it all at what I believe to be the best price.
Pros: Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 15, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock