Customer reviews from HRBlock
H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Average customer rating
4.5
(10,773 Reviews)
Rating breakdown 10,773 reviews
5 Stars
7,955
4 Stars
1,578
3 Stars
503
2 Stars
270
1 Star
467
88%of customers recommend this product.
(
3,822 out of
4,330)
Customer Reviews for H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Posted by: Keith0
from Dallas TX Area
Verified Purchase:Yes
After completing my return with the basic software package, the final review asked if I really wanted to make a charitable donation, amounting to 31% of my income. The problem was, I didn't claim ANY charitable donations; so I spent an extra hour investigating, only to find no error on my part. I filed this return anyway. Hope I don't get audited....
No, I would not recommend this to a friend.
Response from HRBlockBy H&R Block Social Media Department, May 9, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Mbhicks426
from Apollo Beach, FL
Verified Purchase:Yes
I have used H&R Block tax software for at least the past 6 years and really like it. The two suggestions I would make for developers is at the end have some basic questions asking if maybe you forgot to include some deductions, i.e. did you pay any property taxes, etc.. The second suggestion would be to include an option in the software where you could click it and be able to file an amended return if you find a mistake after your return has been filled and accepted by the IRS.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 9, 2024
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Ann620
from Texas
Verified Purchase:Yes
I have used this software for close to 10 years. I like that it updates to the most recent changes each time I open it. The accuracy check and chance of audit also gives me confidence in the program.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 9, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: CO Fuzz
from Louisiana
Verified Purchase:Yes
Just completed the final state forms. It was quick and easy. The only issue was with the state download. But was quickly resolved after making a call to the support team. A link was provided to me to aquire the full state download and it updated my already downloaded H&R basic program.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 9, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Xyz22
from Texas
Verified Purchase:Yes
1040 SR filing instructions should include schedule 1 and 2 in items to be mailed
Pros: Easy to prepare, Fast
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 9, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: RN 1964
from Leesburg Fl
Verified Purchase:Yes
Used for 9 years
Good because demogaphics can my doenloaded from year to yesr
Good because demogaphics can my doenloaded from year to yesr
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 10, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Response from HRBlockBy Social Media Team, H&R Block, May 10, 2024
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Render113
from Las Vegas, NV
Verified Purchase:Yes
I use this software every tax season and it's the right software to do my taxes with. I don't see any reason for me to change to any other tax program, H&R BLOCK works for me.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H&R Block, May 10, 2024
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: LGR7537
from San Antonio, TX
Verified Purchase:Yes
Used for several years and particularly like the e-file feature
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media Department, May 10, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock