Customer reviews from HRBlock
H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Average customer rating
4.5
(10,773 Reviews)
Rating breakdown 10,773 reviews
5 Stars
7,955
4 Stars
1,578
3 Stars
503
2 Stars
270
1 Star
467
88%of customers recommend this product.
(
3,822 out of
4,330)
Customer Reviews for H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Posted by: ExasperatedinNH
from NH
Verified Purchase:Yes
Your software is easy to use and I do like the feature that pulls in a lot of the information from the previous year. But being able to e- file the return my is one of the main reasons I use your software, and your server breakdown at the worst possible time(april 14-15) kept me sitting at my computer trying over and over again to file. When it finally did go through you didn't inform me on the computer when it did, I found out later via email after I gave up and shut down the program. I'll try you one more year because I have liked your product, but if anything like this happens again next year, I am gone.
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 8, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Janu
from CA
Verified Purchase:Yes
I bought this software. It always makes my tax job easier.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 9, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: jecilli
from Freedom, PA
Verified Purchase:Yes
I have been using H&R Block software to do my taxes for many years. It is so convenient that you have the last years information uploaded as you start your latest tax return. The prompts remind you as you fill out the return to enter interest and deductions and other miscellaneous amounts pertinent to your return. At the end you are alerted to any discrepancies that may occur to insure an accurate return.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Response from HRBlockBy Social Media Department, May 9, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Charles86
from Urbana, OH
Verified Purchase:Yes
Once again, using H&R Block software for my Federal taxes was a breeze!
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 9, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: CWCordova 2023
Verified Purchase:Yes
I have used H &R Block software for the past twenty years and I have able to get my taxes filed correctly and on time. I especially like the online help when I need to research something.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 9, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Kran1701w
from Orlando Florida
Verified Purchase:Yes
The software is no good if you can't send it to the IRS. I ended up having to pay for a service not happy about waiting my money on something that did work
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: Erich B
from Jacksonville, FL
Verified Purchase:Yes
I have been using H&R Block Basic Software for well over 10 years to complete my taxes. It is easy and straightforward to use and I do feel confident that my taxes are being calculated accurately and I am getting all the credits and deductions that I qualify for.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 9, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: FredHH
from Littleton, CO
Verified Purchase:Yes
The software worked great. I've used it for a number of years and I've always been very happy with it.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 9, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock