Customer reviews from HRBlock
H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Average customer rating
4.5
(10,763 Reviews)
Rating breakdown 10,763 reviews
5 Stars
7,949
4 Stars
1,574
3 Stars
503
2 Stars
270
1 Star
467
88%of customers recommend this product.
(
3,815 out of
4,323)
Customer Reviews for H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Posted by: robfree52
from San Antonio, Texas
Verified Purchase:Yes
This product is quick and easy to use and accurate.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H&R Block, May 7, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: FlFarmer
from Florida
Verified Purchase:Yes
I rely on H&R Block Tax SW. It is straightforward, helpful, well laid out, assists the preparer as reqd, and covers every aspect of the preparation for me. Perfect!
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H&R Block, May 7, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Best and worst
from Pennsylvania
Verified Purchase:Yes
This was very easy to use. I filed my return electroniccally and had my refund 8 days later.
I was annoyed when I got to the end because it kept wanting to sell me a state form. I don't need a state form because my state taxes are so easy to do.
I was annoyed when I got to the end because it kept wanting to sell me a state form. I don't need a state form because my state taxes are so easy to do.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H&R Block, May 7, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Abes3050
from Iowa
Verified Purchase:Yes
A little different from previous years and I got confused in one part, but it works pretty well.
Pros: Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 7, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: McCown
from Urbana, IL
Verified Purchase:Yes
You suck. I was doing my friends taxes and it froze up and gave the wrong AGI for prior year and when I corrected it that is when it froze and could do nothing. I had to mail it in and will not use your worthless product again.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, May 7, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Glebon
from Lady lake, FL
Verified Purchase:Yes
This program is so easy to use. Like it year after year.
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H&R Block, May 7, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: tom21
from Royse City, Texas
Verified Purchase:Yes
I don't ever plan to change tax preparation software. HR Block has been easy to negotiate with understandable instructions. Thanks for being there for us.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H&R Block, May 8, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Jims WTH
from Houston, Texas
Verified Purchase:Yes
Everything was easy to understand and it was easy to figure out.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H&R Block, May 7, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock