Customer reviews from HRBlock
H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Average customer rating
4.5
(10,763 Reviews)
Rating breakdown 10,763 reviews
5 Stars
7,949
4 Stars
1,574
3 Stars
503
2 Stars
270
1 Star
467
88%of customers recommend this product.
(
3,815 out of
4,323)
Customer Reviews for H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Posted by: TxBoop2007
from Bedford, TX
Verified Purchase:Yes
I've been using your software for about 10 years. It has taken me from working through leaving employment and into retirement. I'm very happy with the software and would not consider changing.
Pros: Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 6, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Big Bob 39120
from Mississippi
Verified Purchase:Yes
I wasn't entirely happy with your product. Having to pay so much for a very simple return is not a quality product.
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, May 6, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: MotherFluff
from Aberdeen SD 57401
Verified Purchase:Yes
I buy this every year. It just takes me longer to do my taxes each year.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, May 6, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Tom1040
from PA
Verified Purchase:Yes
This was a low income return with Social Security and simple pension with capital loss carryover. I don't remember what area, I would have had to research tax law to proceed so I decided to guess. You should have had a worksheet in that area.
Pros: Fast
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, May 7, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Stars are bright in Texas
from Texas
Verified Purchase:Yes
I've been using H&R Block Tax software since the early 90s and it has always given me the best results. I've compared this to other higher priced tax software and found the results to match in each case year. Why would want to you pay more?
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 6, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: b arry
Verified Purchase:Yes
bought it to do family's taxes but not very satisfied
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, May 6, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: MIW2
from Grez-Doiceau, Belguim
Verified Purchase:Yes
This year I had to enter information twice or more, as the software did not after the first time on my return. Who knows what could be left out of future returns?
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, May 6, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Matthew88
from Federal Way WA
Verified Purchase:Yes
This basic program works for most returns that one can do without issues. Trusting HR Block is an easy thing to do because of the way they have built this program for tax problems.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H&R Block, May 7, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock