Customer reviews from HRBlock
H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Average customer rating
4.5
(10,756 Reviews)
Rating breakdown 10,756 reviews
5 Stars
7,945
4 Stars
1,571
3 Stars
503
2 Stars
270
1 Star
467
88%of customers recommend this product.
(
3,811 out of
4,319)
Customer Reviews for H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Posted by: My name is Lee
from FL
Verified Purchase:Yes
You did my taxes for several years and I trust that I got a correct filing.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 2, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Kalamazoo, MI
Verified Purchase:Yes
Every question is whittled down to allow you to answer with a simple YES or NO
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 2, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: TX payer
from Dallas, TX
Verified Purchase:Yes
Have used the H&R Block tax software for many years, even to do amended and more complicated returns. It is a breeze to use. Love that it imports data from the previous year's return.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 2, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: HRB several years
from Austin, TX
Verified Purchase:Yes
HR Block's tax soft\ware works well for someone familiar with tax law. If someone is not familiar and needs help, I would NOT recommend. Then why do I use it? Because I am familiar with tax law and I want a software to add in the mechanical process of completing and submitting the forms.
Pros: Fast
Cons: Doesn't maximize refund, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, April 29, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: IowaJim
from Philadelphia PA
Verified Purchase:Yes
As an experienced user, I like the program and can quickly complete my return each year. But after recommending the program to a friend, I saw him struggle to use the program for the first time. Some navigation is not intuitive.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Good product, and you don't need to be a lawyer
on April 29, 2024
Posted by: JimmyGeee
from Memphis TN
Verified Purchase:Yes
I have used this product for 5 years now, and if it is easy enough for me to use, anyone can. I takes most of the questionable things found in the 1040 guide and makes it understandable.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Biden victim
from Mississippi
Verified Purchase:Yes
Use this to prepare my taxes and my granddaughters
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: Phillip 11
from Nashville TN
Verified Purchase:Yes
Very user friendly, much better than other Tax assistants.
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 1, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock