I have been using H&R Basic software for many years. It suits my needs at a reasonable price. I can depend on the software being up to date. I recommend it to friends to use rather than preparing their returns with an online program because you keep your data file, the data on which is transferred year to year,
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 2, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
i tried to file and did not have my aig. So i had to contact irs and i am still waiting for the forms i need.
Cons: Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, April 29, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.