Customer reviews from HRBlock
H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Average customer rating
4.5
(10,693 Reviews)
Rating breakdown 10,693 reviews
5 Stars
7,894
4 Stars
1,564
3 Stars
498
2 Stars
270
1 Star
467
88%of customers recommend this product.
(
3,767 out of
4,270)
Customer Reviews for H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Customer Rating
3
Flaws in Basic Program
on March 3, 2018
Posted by: Manni 75
HR Block did not have the correct prior year (2016) 1040 return on file, contrary to their claim in the 2017 software. Consequently, the traditional IRA basis and the 2016 AGI were entered incorrectly, which caused the IRA to reject our return. The instruction on how to override the AGI were also incorrect. "Edit" screens and right click, for example, did not exist or work. The solution was only available in discussion groups.
Pros: Easy to install
Cons: Hard to fix issues
No, I would not recommend this to a friend.
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
OK but several snags
on March 3, 2018
Posted by: Anonymous
On my w-2 box 14 had a small dollar amount, I added that and was then prompted for the reason for the monetary amount, it was AK-SUI, but that DID NOT appear on your dropdown menu, I tried "Other" but it would not stick so ended up deleting the small amount of money.
Would not print when prompted at the end, I had to jump around and print from "Forms", thank goodness I had a simple return.
It took twice the amount of time to do my taxes due to these problems, also inporting from last year when H+R did my taxes, could not figure out a simple way to import anything, it would have been helpful to get names addresses, things that don't usually change year to year imported easily, like by use of ss# or address.Would not recommend to an Alaskan due to AK-SUI issue
Would not print when prompted at the end, I had to jump around and print from "Forms", thank goodness I had a simple return.
It took twice the amount of time to do my taxes due to these problems, also inporting from last year when H+R did my taxes, could not figure out a simple way to import anything, it would have been helpful to get names addresses, things that don't usually change year to year imported easily, like by use of ss# or address.Would not recommend to an Alaskan due to AK-SUI issue
Pros: Easy to install, Easy to import
Cons: Time consuming, Hard to fix issues
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
5
Good Stuff
on March 4, 2018
Posted by: BigMikeOK
Taxes are annoying. But, I was able to get through them with the software from H&R, Thanks
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
What I Expected. No more, no less.
on March 4, 2018
Posted by: rat_in_the_rat_race
If you're already familiar with Form 1040 and general tax rules, it's not much faster (if at all). Otherwise, I imagine it'd save a good deal of time. Either way, it does provide a sanity check and the convenience of e-file.
The UI could use some small improvements. If I jump from an arbitrary screen to the Income summary, then press "Previous" from there, I expect to go to one screen before the Income summary. Instead, it takes me to the screen before where I jumped from.
I also encountered a bug where entering an amount for miscellaneous income, then clearing it, would leave a "ghost" amount in the total income calculation. The only way to get rid of it was to start a new return from scratch. Moderately annoying.
Pros: Easy to install, Easy to prepare, Maximizes refund
Cons: Hard to fix issues
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
SUPER PRODUCT......10 YEAR USER
on March 5, 2018
Posted by: WALLYBOO
SEE REVIEW TITLE. I THINK THIS SAYS EVERYTHING I WANT TO SAY.
Pros: Easy to install, Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
easy
on March 5, 2018
Posted by: fran2254
I found it very easy to do my taxes this year with your product. Most of my friends pay someone to do their taxes, but they still spend much time getting their tax documents, deductions etc. together, which is also the major part of my tax payment time. It only took me about 2 hours at the computer to actually do the return. Thank you.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Good federal; state had a problem
on March 5, 2018
Posted by: wastor
As a longtime user of HR Block tax software, I am essentially satisfied with the product (Federal and State Deluxe). However, I did have a potentially serious issue with this year's version. Initially, the software calculated us as owing $1,671 to New York State and potentially also owing a late fee for not paying estimated taxes. When I checked the return. I found that the software had failed to note that more than $38,000 of our income was from my wife's state pension as a retired teacher, which is not figured in as taxable income by the state. When I corrected that omission, the software calculated us as eligible for a $179 refund. And after I checked the box saying I wanted to figure our late fee rather than having the state calculate it, the software changed its mind about our supposed late fee exposure, stating that we were not liable for one. Since we do not have to make estimated quarterly tax payments, I knew that the late-fee warning was wrong. but I wonder what the heck went wrong. Also, I would venture that some people would have just accepted the initial calculation.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Wonderful
on March 5, 2018
Posted by: Fanucci
Every year I get update about doing taxes and your program always soothes me. This year it is better than ever. I have absolutely no idea how and why anyone does it by hand.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock