Customer reviews from HRBlock
H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Average customer rating
4.5
(10,746 Reviews)
Rating breakdown 10,746 reviews
5 Stars
7,937
4 Stars
1,569
3 Stars
503
2 Stars
270
1 Star
467
88%of customers recommend this product.
(
3,802 out of
4,310)
Customer Reviews for H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Posted by: Prince and Princess
from Pittsburgh
Verified Purchase:Yes
H&R Block missed a tax entry last year and we ended up with a penalty this year.
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Social Media Department, May 1, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anony mouse
Verified Purchase:Yes
Product worked great, outside of not being able to import my prior years tax return data. I’ve been using H&R software for years now and normally this import saves me a lot of time filling out basic information, however for some reason this year it did not import any information (yes I made sure to select the correct file). If this issue is/was fixed then it would be much better
Pros: Easy to prepare, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H & R Block, May 1, 2024
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Cobra72
from Castle Rock WA
Verified Purchase:Yes
I didn't have any problem with the program but it would be nice if it would load more of last years H&R Block PDF into the form so I wouldn't have to do so much typing.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: logok
from Jefferson Hills, PA
Verified Purchase:Yes
Used this software for years. Never had any problems.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Rey29
from Aventura, FL
Verified Purchase:Yes
I have used HR Block software for many years and it's very easy to use and the price is very affordable.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Rtee57
from Houston
Verified Purchase:Yes
Code was not working and then I couldn’t efile my return.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, April 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Tax Sucess with H R Block
Verified Purchase:Yes
Follow the steps....and file it....that's all it took.
I would recommend this to a friend!
Response from HRBlockBy Social Media Team, H&R Block, May 3, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: JOHN F 2024
from BOCA RATON, FLORIDA
Verified Purchase:Yes
DOWN LOADING THESE PROGRAMS FOR A LONG TIME. NEVER DISAPPOINTED!!
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 3, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock