Customer reviews from HRBlock
H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Average customer rating
4.5
(10,746 Reviews)
Rating breakdown 10,746 reviews
5 Stars
7,937
4 Stars
1,569
3 Stars
503
2 Stars
270
1 Star
467
88%of customers recommend this product.
(
3,802 out of
4,310)
Customer Reviews for H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Customer Rating
1
I had to file two amended returns
on April 25, 2024
Posted by: Lisa1959
from Hawaii
It downloaded my brokerage documents incorrectly
If doesn't do all state forms
If doesn't do all state forms
Cons: Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 26, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Donthave one
from Texas
Verified Purchase:Yes
The program was easy to use and I found the help info cleared any questions I came up with.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H & R Block, May 1, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business.
Written by a customer while visiting HRBlock
Posted by: Pam I
from Las Vegas
Verified Purchase:Yes
This is my 10th year using this software and its always easy to use and e-file. Only issue this year was the many delays filing since I had an EV credit and the IRS was not accepting the return until 3/22/24.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Eldon
from Jackson, TN
Verified Purchase:Yes
Have been using H&R Block for some time now because it is easy to use and takes care of most of the work for me.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Great future
on April 25, 2024
Posted by: Cool100
from Mobile
Am so happy that I did , I will like come next year
Value
5
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Champaign, IL
Verified Purchase:Yes
I used this program to do my taxes and my daughter's taxes. (Both were Federal only.)
Hers were pretty simple, and everything went fine. Mine were a lot more complicated, and when I tried to file electronically, I got a note that said something like "Gateway failure. Cannot submit."
I tried multiple times, always with the same failure message. I ended up just printing it all and taking it to the post office. It was very disappointing.
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Posted by: RetMilOfcr
from Fort Lauderdale
Verified Purchase:Yes
One problem I found was that of how to declare income from publishing royalties from Amazon. The app wanted to go to rentals. It should have, despite the IRS, that it take the user directly to book publishing royalities.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: James777
from San Marcos, TX
Verified Purchase:Yes
This is a perfect tax filing solution for me. Simple to use.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock