Customer reviews from HRBlock
H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Average customer rating
4.5
(10,746 Reviews)
Rating breakdown 10,746 reviews
5 Stars
7,937
4 Stars
1,569
3 Stars
503
2 Stars
270
1 Star
467
88%of customers recommend this product.
(
3,802 out of
4,310)
Customer Reviews for H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Posted by: Alaskasleddog
from Alaska
Verified Purchase:Yes
I have used these programs for years and loved working on my own computer instead of putting my information on the web. Easy steps to complete. Easy to understand.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H & R Block, May 1, 2024
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1
Paid full price ...got software that was not ready
on April 25, 2024
Posted by: zeeedee
from miami
Verified Purchase:Yes
Was very disappointed .. we have a long history with Block and it has been trouble free .. in the TY2023 no so ... could not file until five weeks after we had all the docs to file ... required weekly updates for FOUR or FIVE weeks! Truely unacceptable.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 25, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Port Charlotte FL
Verified Purchase:Yes
reliable checked against other software prefer this one
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, April 25, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: BariGirl
from FL
Verified Purchase:Yes
Been using H&R Block tax package for several years now, and it's very user friendly and easy to work with
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H & R Block, May 1, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: BusyCin
from OH
Verified Purchase:Yes
I have used this program for years. It makes it easy to determine whether to include possible deductions or not.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H & R Block, May 1, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: Den801r
from Weatherford, Tx
Verified Purchase:Yes
I have used your product for the last 7 years. Ez to follow instructions, explanations if needed and love the electronic filing. Only concern this year is why did you not send out notice for advance product to buy early? I had to find and download your product myself.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, April 25, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Mark6207
from Houston, TX
Verified Purchase:Yes
I’ve been using H&R Block for more than 10 years. All is good.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, April 25, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: PackersFan
from Indiana
Verified Purchase:Yes
I have been using H&R Block Tax Software for over a decade and have found it very intuitive and easy to use.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, April 25, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock