Customer reviews from HRBlock
H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Average customer rating
4.5
(10,739 Reviews)
Rating breakdown 10,739 reviews
5 Stars
7,930
4 Stars
1,569
3 Stars
503
2 Stars
270
1 Star
467
88%of customers recommend this product.
(
3,796 out of
4,304)
Customer Reviews for H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Customer Rating
4
Overly Complicated for Simple Situations
on April 15, 2024
Posted by: ManFromN
from Florida
This program would be much more user-friendly if it allowed me to just enter my documents (W-2's, 1099's, SSA's, mortgage statements, etc.) in any order, and then just let the program put them in order. I think this is called "Shoebox", and this is why we have computers.
My taxes are very simple, but this program seems to complicate the process. I can just pick up a 1040 sheet from the Post Office and fill it out in a few minutes (I do this every year as a sanity check on the HRBlock program), but the HRBlock process takes hours to do the same thing.
Also, I get the same 1099R's from the same companies and agencies every year, but the Program can't find the static information from the previous years. So I have to manually enter the payers' info again each year.
In spite of all these complaints, I use the HRBlock program each year mostly to have an elelctronic record of my taxes, and the e-filing is really convenient.
My taxes are very simple, but this program seems to complicate the process. I can just pick up a 1040 sheet from the Post Office and fill it out in a few minutes (I do this every year as a sanity check on the HRBlock program), but the HRBlock process takes hours to do the same thing.
Also, I get the same 1099R's from the same companies and agencies every year, but the Program can't find the static information from the previous years. So I have to manually enter the payers' info again each year.
In spite of all these complaints, I use the HRBlock program each year mostly to have an elelctronic record of my taxes, and the e-filing is really convenient.
Pros: Maximizes refund
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Great Product
on April 15, 2024
Posted by: CudjoeDon
from FL Keys
Always a challenge for me to get all the information together. H&R Block makes it easy to review and make a list of what I need to have to make it easy
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: MiraJane
from Topeka,KS
Verified Purchase:Yes
This software continues to provide great service to me.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Buckschleppe
from Frankfort, KY
Verified Purchase:Yes
Instead of the form 1040 everyone is familiar with, you have a composite 1040 schedule 1, 2, and 3. I completed my return on a 1040 and could not follow along with your software what was going on.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: Jpeilers1965
from Dallas, TX
Verified Purchase:Yes
I use your product every year, I can do all 5 returns from my family within a couple of hours
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: TaxPayerDave
from Tampa, FL
Verified Purchase:Yes
I’ve been using your tax software for years and will continue to do so. It accurate, easy to use and reasonably priced.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Boowat
from Florida
Verified Purchase:Yes
That's how long we've been using Tax Cut. You can't complain about the cost ot performance
Cons: Hard to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Mic7777
from Fort.Worth, TX
Verified Purchase:Yes
Excellent software but text to small and could not scale it larger.
Pros: Maximizes refund
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock