Customer reviews from HRBlock
H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Average customer rating
4.5
(10,739 Reviews)
Rating breakdown 10,739 reviews
5 Stars
7,930
4 Stars
1,569
3 Stars
503
2 Stars
270
1 Star
467
88%of customers recommend this product.
(
3,796 out of
4,304)
Customer Reviews for H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Customer Rating
3
Difficult to submit through HR Block
on April 15, 2024
Posted by: utahtaxpayer1
from utah
The server is constantly busy and I'm unable to submit my return.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Customer Rating
3
Time to switch to turbo tax?
on April 15, 2024
Posted by: Arcazy
Been using this software since it came out. H & R’s failure to have enough bandwidth to support its existing customers for e-file this year is a big enough pain in the a&$ probably join the masses on Google and choose a different software next year.
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
4
Excess RMD & tax
on April 15, 2024
Posted by: oldlute
from Bremerton, WA
I had trouble with the terminology in the IRA and RMD area. Plus I didn't understand why I had a small refund last year but over a $2K payment this year. I believe the payment was because I apparently needed to update my withholdings for income tax even though my income only went up about $2300, my income tax apparently needed to go up by over $2100 also. Still doesn't seem right but I submitted anyway.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: R99999
from Lubbock, Tx
Verified Purchase:Yes
I’ve used H&R Block tax software for 10 years and will continue to use it. Does all the work for ne
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Trkdude
from Idaho
Verified Purchase:Yes
While it works right out of the box, the help function is a scary place to get into. I wish someone who speaks with real words would remove most of the "Accountant/Lawyer speak." That would make life wonderful.
Written by a customer while visiting HRBlock
Posted by: sand64
from SanTanValley, AZ
Verified Purchase:Yes
I did spend extra for the Arizona separately that I should have purchased together with Federal. My mistake.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, April 16, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Sunbeam
Verified Purchase:Yes
Glad I purchased software, next time I will purchase in February price is cheaper.
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Posted by: MS Linda
from Chicago suburbs
Verified Purchase:Yes
Troubles downloading & activating. Could not efile due to troubles on Block serves! No way to refund! After 20+ Years I so. So FONE!
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock