Customer reviews from HRBlock
H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Average customer rating
4.5
(10,739 Reviews)
Rating breakdown 10,739 reviews
5 Stars
7,930
4 Stars
1,569
3 Stars
503
2 Stars
270
1 Star
467
88%of customers recommend this product.
(
3,796 out of
4,304)
Customer Reviews for H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Customer Rating
5
Easy to follow with accurate instructions.
on April 2, 2024
Posted by: No No None
from Texas
I only needed the basic software and it was well worth it.
Pros: Easy to prepare, Easy to import documents, Fast
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Social Media Department, April 4, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
I'll always be a PC Software H&R Block User
on April 4, 2024
Posted by: BluTexan
from Houston, TX
I've been using H&R Block's software ever since my father taught me to do my own taxes about 22 years ago. The process has always been simple and the resources are terrific. I prefer the software installed onto my computer as I don't fully trust the online version and I like the ability to work on it without constantly being online. As far as taxes go, I've gone through several life changes and the advice and direction that H&R brings is always second to none. I've seen people go to people in person and get told unlawful advice/filings and that is never a fear here. I've never used it, but I am glad there is a guarantee if I'm ever audited that H&R Block will walk through that with me.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, April 4, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Excellent Product
on April 8, 2024
Posted by: KappaSig
from Plant City
I wish that the hard copy would print darker on my Brother printer.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, April 8, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5
so much easier than by hand!
on April 8, 2024
Posted by: StPTom
from Saint Paul, MN
I've been using H&R Block software for several years now, and it has worked very well for me. It is so nice just to enter the numbers and let the software fill out all of the forms and worksheets and find out what I am or am not eligible for and to have the software transfer all of the relevant data from the federal to the state forms!
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, April 10, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
Almost five stars!!
on April 8, 2024
Posted by: Mr H
Well, it got my last year's AGI WRONG, even though I used the same software!!
Good think I could find my PAPER COPY!!
Overall, I have trusted this software for about ten years...
Good think I could find my PAPER COPY!!
Overall, I have trusted this software for about ten years...
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, April 10, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
4
UPGRADES NEEDED
on April 8, 2024
Posted by: ROCKEY1
1. TEXT IS MUCH TOO SMALL. THERE IS ROOM TO MAKE IT BIGGER. SHOULD NOT HAVE TO USE A MAGNIFYING GLASS.
2. SUBDUED TEXT COLOR ON A WHITE BACKGROUND IS HARD TO READ. I KNOW YOU CAN DO BETTER.
2. SUBDUED TEXT COLOR ON A WHITE BACKGROUND IS HARD TO READ. I KNOW YOU CAN DO BETTER.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, April 10, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
1
Horrible
on April 10, 2024
Posted by: McCown
from Urbana, IL
I am trying to do my friend's taxes and the area you populated for agi is incorrect and even when I change it, it gets rejected. Your product sucks!
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 10, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
Quick and intuitive tax software
on April 11, 2024
Posted by: joe76florida
from Orlando, Florida
I have been using the H & R Block Basic tax software for my fourth year, and I like it so much that I am on auto renewal. I really like the price, too.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, April 11, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock