Customer reviews from HRBlock
H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Average customer rating
4.5
(10,739 Reviews)
Rating breakdown 10,739 reviews
5 Stars
7,930
4 Stars
1,569
3 Stars
503
2 Stars
270
1 Star
467
88%of customers recommend this product.
(
3,796 out of
4,304)
Customer Reviews for H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Customer Rating
5
Good layout but charged me twice filing for State
on March 7, 2024
Posted by: Sammy2000
from MD
Been using the software for years. Normally no issues but did get audited few times due to unknown reasons, may or may not H&R but my faults. I did make one mistake this time and got rejected. Fixed it in one second then refiled. However, I was asked to pay the State filing again and I did. Just believe that it is not fair.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, March 8, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5
Great tool !
on March 9, 2024
Posted by: DL Long
from Fox Island, WA
I have used H&R Block software for our taxes for years. I am always so happy and surprised how easily it navigates through each step, each form. I especially like the accuracy review as it adds the confidence that everything has been done correctly.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, March 10, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
almost good,not for a novice
on March 10, 2024
Posted by: OLD Ranger
from Arizona
I had a problem knowing where to place my RMD I had to guess. Then the transfer from 2022 to 2033 AGI was different from what line 11 was. last yr and the IRS rejected the return.
Pros: Easy to prepare, Fast
Cons: Time consuming
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Social Media Department, March 11, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4
Good features. Easy to follow.
on March 11, 2024
Posted by: Anita G
from Santa Fe NM
Preordered in October 2023. Download was fast and easy.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, March 14, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5
Easy data entry & high functionality
on March 11, 2024
Posted by: rlquall
from Greater Nashville
Excellent in easy of data entry. Virtual forms are similar to actual IRS paper forms, a huge plus. Makes it easy to help friends/family.
Pros: Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, March 14, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Great and easy to use
on March 12, 2024
Posted by: Don Pf
from Butler, TN
Purchased early on pre-season sale and very happy. The software was easy to use and worked perfect as it normally does. I have been using your software for 20 years and have always been happy with it.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, March 14, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2
Never again
on March 14, 2024
Posted by: Donewitu
from Nuna business
Used it since it was tax act. Over a decade and now I’m done, it’s always been slow and clunky but it rolled forward my info. Hate that it’s on a PC instead of an app. This time I tried to file my return and it told me I’d used my five free efiles already, which was untrue. You lost a customer.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Social Media Department, March 15, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
works flawlessly
on March 15, 2024
Posted by: David A W
from Georgetown, Texas
As every year, the H & R Block tax software worked flawlessly and allowed me to submit my return with little extra effort.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, March 17, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock