Customer reviews from HRBlock
H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Average customer rating
4.5
(10,739 Reviews)
Rating breakdown 10,739 reviews
5 Stars
7,930
4 Stars
1,569
3 Stars
503
2 Stars
270
1 Star
467
88%of customers recommend this product.
(
3,796 out of
4,304)
Customer Reviews for H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Customer Rating
5
Ease of use
on March 1, 2024
Posted by: Rothy
from PA
Using H R Block for many years. find it to very user friendly.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, March 4, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
used for years/will keep on using
on March 1, 2024
Posted by: tacoma narrows
from washington
got this about 3 months ago and waited for new year to start to use the product, wanted to get some my 1099, other items
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, March 4, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5
Great Product
on March 2, 2024
Posted by: TampaJim46
from Tampa, Fl
I have been using H&R Block tax software for many years and would not use anything else. Great second set of eyes for all the minor errors I often make.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, March 4, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use
on March 3, 2024
Posted by: Stahoo
from Dallas, TX
I have been using the product for years. Easy to use, no excuse not to do your own taxes and take responsibility for your financial sovernty.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, March 3, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
Written by a customer while visiting HRBlock
Customer Rating
5
Love this product.
on March 4, 2024
Posted by: Mosseys Friend
from Madison, Alabama
Easy to file. I have been using H&R Block Software for over 15 years.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, March 4, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
Easy to use
on March 4, 2024
Posted by: j456
from The Villages, FL
This is the 2nd year I've used this software, after many years of TurboTax. The only complaint that I found really annoying is: if I imported my 1099s more than once, the software did not warn me that the file existed and did I want to overwrite it. It simply added them all again, doubling my income, expenses, etc. providing quite a shock with what it would owe! I had to go find and eliminated the duplicates.
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, March 7, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5
Makes taxes easy
on March 6, 2024
Posted by: Parshooter
from Florida
Have used H&R Block tax software for several years. Always easy to do and have never had an issue!
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, March 7, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
Pretty good program but problems
on March 6, 2024
Posted by: Sonny G
from Memphis, TN
Pretty good software. I've used it several years and will continue. However, it allows you to enter data for several types of 1099 forms into a "worksheet." However, if you enter data directly into the 1099-MISC worksheet, it will demand a link to a "parent" form with no explanation as to what this is. It created a major problem. Also, when you print a form it prints a tiny version of the form in 1/4 sheet of paper. I could never circumvent this. I reported this last year but it hasn't been fixed. This is not software for amateurs.
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, March 11, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock