Customer reviews from HRBlock
H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Average customer rating
4.5
(10,739 Reviews)
Rating breakdown 10,739 reviews
5 Stars
7,930
4 Stars
1,569
3 Stars
503
2 Stars
270
1 Star
467
88%of customers recommend this product.
(
3,796 out of
4,304)
Customer Reviews for H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Customer Rating
3
Good if you can get it downloaded
on February 16, 2024
Posted by: JaySS
from MI
Good tax program , however downloading could be a lot easier. When you buy it in a store they give you a specific link to go to to download. Well if you dont put it in your address bar forget about finding it in a general search which many people probaby do. No way to find it even on their offical site which is very strange and inconvienent. You would think on thier official site there would be all the links you need or at very least a page to activate your software you already purchased. Easy fix right? Well guess they havent thought of that simple fix that would answer so many people questions. Most of the problems and questions people have is that simple problem. At least a statement telling people this seeing many are not that computer savey.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
used for many years
on February 19, 2024
Posted by: me2024
from chicago
i am very satisfied with the program. it is easy to use and feedback from IRS is quick.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, February 25, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
Written by a customer while visiting HRBlock
Customer Rating
5
Always a great choice for tax software!
on February 20, 2024
Posted by: Anonymous
from Jackson TN
I have used H & R Block software for several years now and have found it a robust yet easy solution for use.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, February 25, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
Written by a customer while visiting HRBlock
Customer Rating
3
more difficult to use than turbo tax
on February 23, 2024
Posted by: doglot
from AK
I used this for the first time. It was a little more difficult to use than turbo tax. The writing was smaller which made it more difficult to read. In the end it worked fine.
Cons: Hard to prepare, Hard to import documents
Value
4
Response from HRBlockBy Social Media Department, February 25, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
Two years in a row and very satisfied
on February 24, 2024
Posted by: RUSTYGEE
from OCALA, FL
This is the second year in a row that I have used the downloaded version of H&R Block to prepare our taxes. It was very easy because much information was "pulled in" from last years return saving me time of needing to enter info. With not having to pay a state income tax, I was able to only buy only the Fed return and not need the state. I will be using this download nest year.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, February 25, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
Written by a customer while visiting HRBlock
Customer Rating
5
No problems, as always
on February 28, 2024
Posted by: Gene1800
from Spring City, TN
I have used H&R Block software for over 15 years and have never had a problem!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Excellent product
on February 29, 2024
Posted by: RC retread
from Texas
I've used this program for many years and it remains thorough, intuitive, easy to use, cost effective - it just remains an excellent product.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Ease of understanding
on February 29, 2024
Posted by: Marlie4
from Virginia
Most of the questions were easy to understand, but some weren't.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, March 4, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock