Customer reviews from HRBlock
H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Average customer rating
4.5
(10,739 Reviews)
Rating breakdown 10,739 reviews
5 Stars
7,930
4 Stars
1,569
3 Stars
503
2 Stars
270
1 Star
467
88%of customers recommend this product.
(
3,796 out of
4,304)
Customer Reviews for H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Customer Rating
1
Too many errors!
on February 10, 2024
Posted by: Prof_Rick
from Olean, NY
There were too many errors when using this product. I filled out all the forms as directed, but had to go back during the review and re-enter the data in the correct locations. After updating software, there was a file security error that would not let me save my return. The activation key that I used to enable the software needed to be reformatted so I could submit the return (needed to manually add a dash between 2 sets of numbers). There were other minor issues that tells me Quality Assurance dropped the ball on this version. BTW - after too much time and effort, I was able to file.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
5
So easy to do, just answer the questions
on February 10, 2024
Posted by: Alientoes
from St Petersburg, FL
I like the feature that enters all of my last years tax information into my new taxes plus the assistance to help me efile
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Product good Filing not
on February 11, 2024
Posted by: Upset in Fl
from Fl
I have been using this software for years with no problems. It’s user friendly and easy to file. However , I tried to file on Feb 9th and after I got confirmation that my return
Was successfully filed , I got an email saying it was rejected due to a problem with your software and I couldn’t refile to the 16 th. I file early because I depend on getting my refund by the beginning of March and now that doesn’t seem possible . I always used deluxe before but realized that I didn’t need it this year,Guess you have to pay for a program you don’t need to file promptly.
Was successfully filed , I got an email saying it was rejected due to a problem with your software and I couldn’t refile to the 16 th. I file early because I depend on getting my refund by the beginning of March and now that doesn’t seem possible . I always used deluxe before but realized that I didn’t need it this year,Guess you have to pay for a program you don’t need to file promptly.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
No, I would not recommend this to a friend.
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Fault
on February 12, 2024
Posted by: David B3010
from Houston
I tried downloading from Fidelity. When I tried to download. A screen came up press continue. Which I did nothing changed. I downloaded manually.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use
on February 12, 2024
Posted by: Papaslacker
from Panama City, Fl
This is the program I've used for 7 years or so. I'll use it next year again
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Excellent software.
on February 14, 2024
Posted by: Old Cajun
from Louisiana
I've been using this software for several years and I've been very pleased with it. It has easy step by step input and every form I need is automatically completed. I plan on using it again in the future.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use
on February 15, 2024
Posted by: Muniz10909
from Dallas, Tx
I have been using HR Block tax software for several years and it is so easy to use since they are able to retrieve data from last years to help complete this year's.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Late updates
on February 16, 2024
Posted by: Sleepless in Puyallup
from Puyallup, WA
The update I needed to file my taxes was not released until 2/16. I could have filed 2 weeks sooner if they'd had their program up to date. This is the first year I've run into this problem but it was frustrating enough to make me think twice next year.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock