Customer reviews from HRBlock
H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Average customer rating
4.5
(10,732 Reviews)
Rating breakdown 10,732 reviews
5 Stars
7,925
4 Stars
1,568
3 Stars
502
2 Stars
270
1 Star
467
88%of customers recommend this product.
(
3,793 out of
4,300)
Customer Reviews for H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from Seattle, WA
Verified Purchase:Yes
I have used this software for years. It is easy to use because it is so well organized. It leads you step by step.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I realize that I had a not common filing this. My wife had died earlier in 2022 so I was filing with an IRA turnover to my name. The 1099 form that I filled in (not available to download from Merrill Lynch) contained TWO Check off boxes in Part 7 of the fill-in form. For the first several attempts at filling in the 1099 I selected the first box to identify that the form was for a deceased spouse. The program now calculated that I owed 20 some thousand dollars since the program for some reason thought that I had taken the entire amount. By the way, I did not take any withdrawal. After several lengthy telephone calls with Merrill with no answer, I finally started going thru the 1099 keystroke by keystroke. I finally found the difference. The paper form only has ONE drop down box and the Fill in software form has TWO with identical dropdowns. Filled in the second box and my problem was resolved. The program now understood that I did not make a withdrawal.
THIS IS NOT WHAT I HAVE COME TO EXPECT FROM THIS PROGRAM.
Cons: Hard to import documents
Written by a customer while visiting HRBlock
Posted by: Anonymous
from FL
Verified Purchase:Yes
Have used since original. Easy to use, good price & includes electronic transfers.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Colorado
Verified Purchase:Yes
Fairly easy & quick for install, import, completion. Handy checks, confirmations, menus for retracking.
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Under hospice care
from Chattanooga tn
Verified Purchase:Yes
Return was rejected for no id code. No irs id was ever requested. Had to mail return.
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
1
Worst software experience
on April 4, 2023
Posted by: Meredith Harris
from Edgewater, MD
Had to call multiple times to download software because it wasn't working
Cons: Time consuming, Doesn't maximize refund, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Paying three fee's (1 - Federal, 1 State, 1 - State filing) is in my opinion just an excess. At least eliminate the State filing fee when a State product is purchased. This would be consistent with Federal cost free filing. I will be looking into other filing options.
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Posted by: DennisAL
from Florida
Verified Purchase:Yes
Easy to use, reasonable price and uses prior year returns information.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock