Customer reviews from HRBlock
H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Average customer rating
4.5
(10,717 Reviews)
Rating breakdown 10,717 reviews
5 Stars
7,913
4 Stars
1,565
3 Stars
502
2 Stars
270
1 Star
467
88%of customers recommend this product.
(
3,785 out of
4,291)
Customer Reviews for H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from East Tennessee
Verified Purchase:Yes
The H & R Block is an accurate and easy to use tax software. I have used it several years. I have never had problems with IRS or my refunds. I will continue to use these programs as the keep them updated with changes in the tax code.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Rollinsford NH
Verified Purchase:Yes
Your software is easy to follow but I submitted my return a week ago and have not been notified that the irs has accepted it, can you help?
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Moose 11111
from Texas
Verified Purchase:Yes
We have been using H n R Block for 15 years. No issues
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: John T M
from SW Florida
Verified Purchase:Yes
Very easy to use. Very clear on information needed. Can submit to IRS when completed.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: MeBe
from Boston
Verified Purchase:Yes
Very easy to use. Been using for years. Price is reasonable. Just wish State version was a whole lot less cost then I would use that also.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
love this software, been using for over ten years.
Pros: Easy to prepare, Maximizes refund, Fast
Value
5
Written by a customer while visiting HRBlock
Posted by: Cb445
from FL
Verified Purchase:Yes
I have been using this for years, and would recommend this to anyone. The basic program provides enough, and includes business, stock trades etc. Great value!
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Persistent Errors in H&R Block's E-file Process!!
on March 12, 2023
Posted by: Frustrated twice
Verified Purchase:Yes
I went through the whole process (with a fairly simple return) and e-filed on February 27, 2023. It was rejected, and the rejection report reason given was "a problem with our e-file process." The suggested solution was to wait for a March 2 update then e-file again. I updated the software as instructed and e-filed again. This time my "federal return was successfully transmitted." But for the next several days when I checked the IRS status, it would always say "status pending."
I spoke to a very helpful gentleman in the support staff who created a case for my situation and elevated the problem. Then on March 10th I got an email from Block saying the IRS had rejected my e-file again and to follow instructions under the status check. I did that and the resulting rejection report said my return was "rejected because of a problem with our e-file process." I am instructed to wait for yet another update and make the attempt again!
Not only have there been bugs in the H&R Block e-file process, but the status-checking logic also needs work. My March 2 refiling was obviously not successfully transmitted.
I've used H&R Block for many years, but this episode has really diminished my confidence in their product. Hopefully most other people won't run into this problem.
Pros: Easy to prepare, Easy to import documents, Fast
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock