Customer reviews from HRBlock
H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Average customer rating
4.5 out of 5
4.5
(10,717 Reviews)
Open Ratings Snapshot
Rating breakdown 10,717 reviews
5 Stars
7,913
4 Stars
1,565
3 Stars
502
2 Stars
270
1 Star
467
88%of customers recommend this product. 
(
3,785 out of 4,291
)
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Customer Reviews for H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Customer Rating
5 out of 5
5
Cost Effective
on March 8, 2023
Posted by: Anonymous
from Rapid City, SD
Verified Purchase:Yes
It is not as user-friendly as I remember TurboTax being, but it's a lot less expensive and it does the job with a lot less expense.
Pros: Easy to import documents
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
H&R Block Basic Review
on March 9, 2023
Posted by: whatever68
from New Hampshire
Big problem in the "Deductions" section, specifically "State & Local Income Taxes" section.
I checked the box for "Est'd state taxes paid in 2022 or for 2022 - What Qualifies". That specific page, as well as the info under "What Qualifies" says that I can enter an estimated state tax payment, made in 2023 for 2022. I made a 2022 est'd tax payment on 01/14/2023, to cover my 2022 4th qtr est'd tax payment. I entered that information on the appropriate page, and continued with the remainder of the tax entry info in the following pages. Upon reaching the point where the program indentifies errors, it said that my 01-14-2023 tax entry (for est'd tax payment) was not allowed.
I went thru the CHAT process, with an actual person, and they found the same inconsistancy.
This is the first time in at least 9 years of using H&R Block Basic where this has happened. Previous years, this was not a problem.
I checked with NH State Tax office, & they confirmed that 2022 4th qtr est'd tax payment still could be made in January of 2023 - exactly what I did.
I hope this problem gets addressed before next year's tax return is due.
Please email me if you have questions that I can help to clarify the problem I encountered.
No, I would not recommend this to a friend.
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
H & R soft ware
on March 9, 2023
Posted by: Matty69
from New Jersey
THERE SHOULD BE AN EXPLAINATION ON THE DROP DOWNS TO MAKE YOUR CHOICE CORRECT. Being electronically challenged there was some difficulty with some of the choices.
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Covered All My Requirements
on March 10, 2023
Posted by: Sonny 88
from Dayton OH
I have used H&R Block's tax software for several years and have always been very satisfied with the clarity and ease of use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
What's Wrong with H&R this year??
on March 10, 2023
Posted by: RickyBobby23
from AL
I have tried to submit my return 4 times and all have been rejected by the IRS. Block repeatedly states an "software repair is being loaded but none have fixed the problem. Ill use something else next year.
No, I would not recommend this to a friend.
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
File with Confidence
on March 11, 2023
Posted by: SRNW
from Colorado
Verified Purchase:Yes
I've depended on H&R Block software for years. It is easy to use and has guided me through some areas that I would never have been able to complete on my own. When I hit the button to e-file, I'm confident that my return is accurate.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to use software
on March 11, 2023
Posted by: Anonymous
from Camp.Hill, PA
Verified Purchase:Yes
I love using this product because it is always up to date on the tax laws. It is easy to use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
I trust it
on March 11, 2023
Posted by: Mike and Pat
from Upstate New York
Verified Purchase:Yes
I have used H&R Blocks basic software for 20 years. Excellent product! Easy to use! I trust it. Thank you
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
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