For what i do the software has been more than adequate. I dont buy the delux versions as the info it provides is available free from various sources. But for what i have it works fine. Im sure there is more sophisticated software and to be honest there are some things like long term capital gains it does not track sufficiently for depreciable property but for the cost i believe i get my moneys worth. I simply have other means to address any short comings of the basic software.
Used this software for the first time this year, because the IRS lost my paper return last year. It was simple and straightforward to use and let me file online immediately -- the best part.
I have been using this software for years and have always loved it. However the latest version I found to be difficult to navigate and far less intuitive than it always has been. If it's not broke don't fix it.
The software does what it's intended to do. It is easy to use, and more economically priced than TurboTax. You also get 5 free electronic submissions to the IRS, which is nice if you have older kids with a job.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast