Been using this software for years. I have two issues, A minor issue is that every time you start the software a pop up screen tells you to change your screen resolution even though my pc is already set at the recommended resolution. The MAJOR issue occurs when I download the new version every year. It ALWAYS will not install and gices the reason that another install is already running,,,, not true. Researching online and with tech support takes you through major manipulations. If i hadnt been using for so many years I would discontinue and move to another program.
I have been using HR Block (TaxCut) exclusively for around 25 years, and it has always met my needs regardless of the complexity of my return. Today it's simple, but in past years it has been rather complex.
Miscalculated child covid credit, no manual entry.
on June 12, 2022
Posted by: Robert near Houston
from Houston
Verified Purchase:Yes
IRS said it miscalculated covid child tax credit. It no longer will let me enter or change a value manually. I have used it for a long time. Do you think you might restore manual entry?