I've been using the H&R Block tax software for a number of years and have never had a problem with it. It is easy to use and helps you through complex tax issues.
I've been using this software ever since it was produced. The only issue I ever had is the SAVE option. I opened up the program to check something after I've all ready filed. MADE NO CHANGES. When closing, program ask me to save changes. Having made NO changes, I clicked no. DELETES THE WHOLE FILE with no way to recover them. So if the program ask you to save changes even though you made NO changes, CLICK YES. FIX THAT!!!
Until this tax season have rated your tax program at the highest 5-star level. This year was a mess. It was easy to use, and I was satisfied with the return. However, when I got near the end of the process it suddenly added something I did not OK. It doubled my return. I could not find out why. After much trouble I found that the package had added another refund based on my age...I guess. My wife and I had both received the two special refunds that the U.S. Govt. had approved. I had not get the third one that was designed for some taxpayers. I had not asked for the return but the package added it anyway. I filed online and I waited and waited for my return. Finally after a couple of months I got a notice that the IRS had audited my return and refigured the amount I was due. I was right back to what I had figured in the first place. Why the program added the extra deduction, I do not know. I got the amount that I had figured in the first place. Now I am on record as trying to ask for money I did not qualify for. Will I now be audited on all tax returns in the future? I should have been asked if I wanted the deduction and not had it added by H.& R. Block. All I ever wanted was my legal return and I ended up looking like a tax cheat.
The software is easy to use. It walks you through the process step by step Within the software I found that some tax questions are hard to find. I ended up going online to get them answered
Pros: Easy to prepare, Easy to import documents, Fast