Customer reviews from HRBlock
H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Average customer rating
4.5
(10,698 Reviews)
Rating breakdown 10,698 reviews
5 Stars
7,897
4 Stars
1,564
3 Stars
500
2 Stars
270
1 Star
467
88%of customers recommend this product.
(
3,770 out of
4,274)
Customer Reviews for H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Customer Rating
4
review "Basic 2021 Software"
on April 9, 2022
Posted by: refuse to provide
(1) The cover/instruction page reflects "mail-in", even when the reference return was submitted electronically?
(2) The ability to print the "Qualified Dividends and Capital Gains Tax" worksheet would be much appreciated. Please consider providing this functionality in future years.
(2) The ability to print the "Qualified Dividends and Capital Gains Tax" worksheet would be much appreciated. Please consider providing this functionality in future years.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
First time to try efile
on April 9, 2022
Posted by: Ted36
from Scappoose, OR
Have used HRB tax SW for several years. Always mailed Cert Mail. This year USPS reports my Tax Pkg lost between SLC and Ogden. (track# 70190700000064503516) Thus this efile.
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Customer Rating
1
Missing forms and can not print correctly
on April 10, 2022
Posted by: DennisH55
from Texas
It did not have the form for the electric car charger and I could not get it to print correctly.
Pros: Fast
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
3
I dont understand
on April 10, 2022
Posted by: kkruthere
from Midland, Texas
I dont understand how the money I paid into Medicare and Social Security is counted as part of my income and is added to the gross adjusted income. Is something wrong with this software?
Cons: Doesn't maximize refund, Hard to prepare
Value
2
Written by a customer while visiting HRBlock
Customer Rating
3
Too complicated
on April 11, 2022
Posted by: Petike
from Budapest
Not very useful for a retired personiving overseas.
You still hung up on state returns. Your app comes up with a warning for not including a state in the return. You should simplify the return for people living overseas and in retirement. Why do I have to go through the same stupid inquiry like a person in their working ages. I'm 78 years old . Make a version that is for retired US citizens living outside the USA.
You still hung up on state returns. Your app comes up with a warning for not including a state in the return. You should simplify the return for people living overseas and in retirement. Why do I have to go through the same stupid inquiry like a person in their working ages. I'm 78 years old . Make a version that is for retired US citizens living outside the USA.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
3
It’s found an error
on April 11, 2022
Posted by: Herbt
from Washington
It’s sent notice submitted 1040x had error lost a $ 2800.00 refund!!!
Pros: Easy to prepare, Easy to import documents
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
3
AGI problem
on April 11, 2022
Posted by: Jim518
from Ohio
I have used this software for several years without a problem. in 2000 and again this year the IRS has rejected my return. Reason, the AGI was wrong. The AGI was right both years. I mailed my return in last year and received a refund serveral months later. I guess I will be mailing it again this year. none of the suggestion worked other than mailing the return.
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
5
Simple and easy
on April 11, 2022
Posted by: Cut777
from Tenn
Had no problem with this software. The online edition was a no go would not allow me to input my vehicle
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock