Customer reviews from HRBlock
H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Average customer rating
4.5
(10,698 Reviews)
Rating breakdown 10,698 reviews
5 Stars
7,897
4 Stars
1,564
3 Stars
500
2 Stars
270
1 Star
467
88%of customers recommend this product.
(
3,770 out of
4,274)
Customer Reviews for H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Customer Rating
4
High Hopes
on April 4, 2022
Posted by: Pyro17
from Florida
Last year the IRS said we underpaid by a good amount. Had to pay extra. I have high hopes this year that the software does not make mistakes again. Fairly easy to follow still and I like the way it flows, but worry after last year.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
2
So - so product
on April 4, 2022
Posted by: gabei
from auburn, washington
Not as intuitive as it should be; online help is almost non-existent; this is the fourth time that I have used this and been unable to e-file my returns and there is no help from HR Block. this time it was a problem with Adj Gross Income even though I took the figures directly from previous years HR Block return (which I had to submit by mail. Three years before that it was something else that did not appear to be a problem when I MAILED the return to the IRS.
Pros: Maximizes refund
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
5
Outstanding Tax Software
on April 4, 2022
Posted by: Tax Cobra
from El Paso, Texas
This software is outstanding. It’s very easy to use. My return was approved without any problems.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
A problem
on April 5, 2022
Posted by: TeeDee
from Sun City West
On my K-1, line 13, the code was W, but your message said that was not supported, It advised me to check K-1 instructions for how to report, and the instructions said it should be on Schedule E. When I tried to enter on the appropriate line on Schedule E, using the override, I was advised if I did override the return could not be efiled. As I owed no Federal tax, I opted to ignore, however I received $45 less refund on my Arizona property tax.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
e-file would not work.
on April 6, 2022
Posted by: DannyY
e-file would not work. I'm going go have t print and mail it - wasting money I spent on the e-file l
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
1
it was never filed
on April 6, 2022
Posted by: allie83
from the villages, florida
I have a simple return so i purchased the least expensive software. i supplied the information requested. The software was satisfied and instructed me to file it. I hit the button. Now I'm told i never filed it.
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Customer Rating
3
Basic
on April 8, 2022
Posted by: Greg281999
from Lowber pa
I did this program and got charged multiple times don’t know why will hav to call and find out wat happened
Value
1
Written by a customer while visiting HRBlock
Customer Rating
5
Great tax program
on April 9, 2022
Posted by: Joepoles
from boca raton, fl
Been using tax program for over 10 years. Great program, it has great prompts and won't let you file if any mistakes.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock