Customer reviews from HRBlock
H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Average customer rating
4.5
(11,227 Reviews)
Rating breakdown 11,227 reviews
5 Stars
8,304
4 Stars
1,642
3 Stars
530
2 Stars
276
1 Star
475
89%of customers recommend this product.
(
4,132 out of
4,657)
Customer Reviews for H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Customer Rating
5
Great features - easy to follow
on March 23, 2022
Posted by: FilingFromAbroad
from Europe
I switched from TurboTax last year. Love the ease of HR Block, features and the follow-ups.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Software Update blocked e-filing
on March 24, 2022
Posted by: Chilawyer
from Chicago
I have used H&R Block for years with no problem, until now. I started on my return 3 days ago, updated the software at that time. As I was in the middle of e-filing today, an update pop-up stopped the update, demanding that I update before going further. Once I did the update it looked like the e-filing function had stopped, but I can't tell if it completed. I doesn't look like I can start over and I haven't received a confirmation from the IRS.
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Customer Rating
4
Easy to use
on March 24, 2022
Posted by: GrampAl
from Wilmette IL 60091
I did my Fed and State income taxes in about four hours. I'm coming up on 90 years old.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Good choice
on March 25, 2022
Posted by: Soil Doc
from New Hampsire
Having no problem with H&R. Much easier than trying to figure out what IRS wants.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
2
1040 line 12b.
on March 25, 2022
Posted by: joe mac
If you take the standard deduction, you can also take a charity deduction of $300 on line 12 b. Software doesn't allow this. Thus no maximum deduction.
Pros: Easy to import documents
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
2
Written by a customer while visiting HRBlock
Customer Rating
5
Real Value
on March 25, 2022
Posted by: Tallyther
from Monticello, FL
I bought this on March 22, 2022 and within an hour was inputting data to file my taxes. Prior to using the software I always do my own taxes by hand and use the program for submitting it electronically and also as a check on my calculations. It has some minor quirks but its still well worth the money compared to any of the high priced software. It works as well as software I have used in the past such as Intuit at 5 times or more the cost and which advertised support but never provided it or when talking with more than one almost non-English speaking person in the same foreign country gave instructions completely opposite from each other. As far as problems with this software it was limited to minor issues such as even though you entered data to begin your form, the check routine wouldn't always recognize all of it. Resolution was simply to edit the unrecognized data you clearly see on the form already re-enter it. In my case it happened 3 times. The only other issue was some confusion resulted from obvious mandatory updates. The program and updates would work correctly but the helps/instructions in at least one case stated the amount for standard deduction wrong for married filing jointly. But in the actual calculations it used the updated values. I know because it came up with the identical hand calculations I did which it wouldn't have had it used the data in the help screen. Believe me these problems were nothing compared with other software I have used and therefore I would recommend it as a solid value product. You have to consider the fact the IRS is updating stuff as often as every 3 days after thee give a go ahead to use the program that it would be a miracle to not have some issue. One point of interest is I never needed to import any documents and preferred to enter data myself so I can't comment on the import process.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Convenience
on March 26, 2022
Posted by: Mingming
from Elko, Nevada
It never disappoints me. I have used it for close to twenty years.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
False error message-RD-32-IND-032-04
on March 26, 2022
Posted by: MiguelMike
from Tampa, Fl
My return has been rejected 2 years in a row with Rejection Code: FD-32-IND-032-04 "Your spouse's 2020 adjusted gross income (AGI) doesn't match IRS records." Ordered a transcript from IRS; it showed that we filed "Married Filing Joint". Refiled with AGI shown on transcript. Rejected. Filed showing "0" AGI. IRS accepted the return. My complaint is inaccurate and irrelevant instructions. Does not explain how this happens.
Pros: Easy to prepare
Cons: Hard to prepare
Value
4
Written by a customer while visiting HRBlock