Customer reviews from HRBlock
H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Average customer rating
4.5
(10,698 Reviews)
Rating breakdown 10,698 reviews
5 Stars
7,897
4 Stars
1,564
3 Stars
500
2 Stars
270
1 Star
467
88%of customers recommend this product.
(
3,770 out of
4,274)
Customer Reviews for H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Customer Rating
4
Efile status emails every hour?
on March 4, 2022
Posted by: DaveD123
from Holly springs, nc
Great, had trouble understanding how to handle stimulus payments. Efiled And got email confirmations about federal and state status, but they are repeating every hour. Waiting for chat to try to get them to stop. Maybe filling this out will stop them?
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
Stop sending me emails
on March 4, 2022
Posted by: Connie2022
from Denver CO
Love your product. However since I've submitted my return I have received about 25 email notices telling me it is submitted. Why? I mean every 30 minutes this happens.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Customer Rating
4
Getting too many emails, 4 every hour
on March 4, 2022
Posted by: Avmart
from Greenville, SC
I was very happy with this product until I continued getting the 4 emails every couple hours. Emails state that fed & state forms have been submitted and accepted.
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
2
Software clitch
on March 4, 2022
Posted by: not a happy camper 100
from Cleveland
I have been using this for over 10 years. Never a problem. This time when I pressed send. It sent it 24 times and counting. Had to delete the software, delete the return and take the computer off line to stop it from sending the return to the IRS. I am anticipating hate mail or an audit from the IRS. Thanks a bunch.
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Customer Rating
1
Received Over 20 Emails Return Transmitted/Accepte
on March 4, 2022
Posted by: doksolid today
Received Over 20 Emails Return Transmitted/Accepted. I submitted exactly 1 time. ????
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
5
Excellent
on March 4, 2022
Posted by: Hank S LPS
from Leesburg, Florida
This is the third year in a row I’ve used your tax software after switching from TurboTax which I used for longer than a decade. I like H&R Block better. The basic product is fine as long as your state has no income tax.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Emails Don’t Stop
on March 4, 2022
Posted by: Ana I
from Laredo, Texas
I’ve submitted one return and normally your get one email stating tax return was submitted and another one saying tax return accepted. I’ve received more than 51 emails and it’s been less than 24 hours that I’ve submitted it. It needs to stop.
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
4
Good ocerall.
on March 4, 2022
Posted by: Temple Me
Have been notified at least 13 times that my return had been sent to and received by the IRS. You better check your system !!!!!
Pros: Easy to prepare
Value
4
Written by a customer while visiting HRBlock