Customer reviews from HRBlock
H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Average customer rating
4.5
(10,698 Reviews)
Rating breakdown 10,698 reviews
5 Stars
7,897
4 Stars
1,564
3 Stars
500
2 Stars
270
1 Star
467
88%of customers recommend this product.
(
3,770 out of
4,274)
Customer Reviews for H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Customer Rating
4
Good, solid product
on February 26, 2022
Posted by: Mr H
from Snohomish, WA
I have been using H+R Block Tax Software for awhile... for some reason,
importing last year's info wasn't as smooth as before... other than that,
straightforward and clear! I like that you can move around to different sections
of your return, as you get your tax information- W2s...etc!!
importing last year's info wasn't as smooth as before... other than that,
straightforward and clear! I like that you can move around to different sections
of your return, as you get your tax information- W2s...etc!!
Pros: Easy to prepare, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Title sounds good, no need to change
on February 27, 2022
Posted by: Cmark
from FORT MYERS, FLORIDA
Have purchased this product for many years and have always been very happy with it.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
bad experience
on February 27, 2022
Posted by: riat2
from chicago, il
have used hr block for years. i have never been so confused for 2021 taxes. will use turbo tax next year. i have zero confidence that my state taxes have been filed correctly!
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
5
MAKES FILING FEDERAL RETURN EASY AND QUICK
on February 27, 2022
Posted by: Satisfied Grandma
from Baltimore, Md
I am a senior citizen who prepares my husband and my tax returns. It doesn't take long to prepare our taxes with pensions, annuities, etc. My one complaint: The software doesn't recognize the taxable amount of my annuity on my CSA-1099R. It uses the distribution amount as the taxable amount, which is incorrect, Other than that, I like this program.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Works great right up until it doesn't
on February 28, 2022
Posted by: KennyB1041
from Minneapolis, MN
Easy to use but this is the second year in a row where it balks at sending your forms until you update. But your credit card is charged at this point. So then you try to update and it appears to update but then tries to update again, and again, with the same updates. You have to reboot the computer to finally get it to update properly. So then once you update you have to go through the same payment screens yet again, and H&R Schlock charges your credit card again. So now you've been charged twice for filing state. I complained about this last year and it still happens. Change your freaking code!
Pros: Easy to prepare, Fast
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
4
First time rough going with Basic
on February 28, 2022
Posted by: Dick60
from Austin, Texas
I have used H&R Block Basic for 5+ years and been very satisfied. This year progress was stalled twice by an message "pending update" on an entry form (not starting program). It had a link that said it would give the update date, but the page it took me to didn't have that info. I finally found a list of forms and update dates. Hard to tell which one was pending for my case. Finally updates release and submitted return (now pending).
Pros: Easy to prepare
Cons: Time consuming
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Another great year!
on March 1, 2022
Posted by: BillieBA
from Eustis, Florida
I have used H & R Block for years. Always with ease and satisfaction. I'm 85. This year I had some confusion over the EIC and EIP responses. Mostly because I have never been eligible for the EIC before. Still a great program. Looking forward to using it next year..
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Customer Rating
5
H & R digitals make filing easier!
on March 1, 2022
Posted by: Mr Buddy
from Martin, GA
I have been using H & R all my life. Before the computers, I visited the closet H & R's until the computers came out. I have been using the digitals when they came out. I am 86 years old so I have been using H & R for a long time!
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock