Customer reviews from HRBlock
H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Average customer rating
4.5
(10,698 Reviews)
Rating breakdown 10,698 reviews
5 Stars
7,897
4 Stars
1,564
3 Stars
500
2 Stars
270
1 Star
467
88%of customers recommend this product.
(
3,770 out of
4,274)
Customer Reviews for H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Customer Rating
1
Not the software quality it used to be
on February 22, 2022
Posted by: NathanOlympian
from Olympia WA
I have used this software for over 15 years..even back when it was called TaxCut. I never had so much trouble as this year. I had to resubmit and it got rejected 3 times. Eventually I had to manually enter everything again while watching the software to make sure it did not mess up the forms again. The help people were not familiar with the error messages. The code of the message did not match the verbiage the program gave me either. Sloppy programming!!!
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
4
A great Experience for the money
on February 22, 2022
Posted by: G T Hatton
from Oxford, Ohio
I only had one or two hang-ups but was able to overcome them by re-entering data.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use
on February 23, 2022
Posted by: Crocket
from Lancaster,PA
I’ve used H&R for several years and would highly recommend it. Easy to follow the step by step. Great software for the average filer.
Pros: Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Very good, but some concerns
on February 24, 2022
Posted by: Bob14217
from Kenmore NY
I’ve using your software to do my taxes for many years and am generally satisfied with it. But there are some problems:
First of all, I’m irritated that I can’t create itemized lists of, say, charitable deductions by importing an Excel spreadsheet. Instead, I have to manually re-create them.
Second, the print on your screens is just too small. I wish there was a way to zoom in and out to read the screens more easily. I’ve tried copying some of the text into Word, but can’t even do that. You should remember that there are many of us septuagenarians out there whose eyes are no longer young.
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Customer Rating
1
Garbage
on February 24, 2022
Posted by: Anonymous
from Johnson City, Tn
I've used H&R software for simple returns for 7 years. Never any issues until this year. Never again!
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
4
One needed change--TN no longer has an income TAX
on February 25, 2022
Posted by: G2nd
from Tennessee
The state of Tennessee NO longer has a state income Tax.
TN needs to be added to the list of states without income in the instruction as well as in other places in the forms.
TN needs to be added to the list of states without income in the instruction as well as in other places in the forms.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Not like it used to be
on February 25, 2022
Posted by: OldMikeG
from Kissimmee, fl
I’ve been using this software since 2014 without any problems. Last year and this year not so good. It failed to import previous year’s FIT return data, it failed to transmit, help line instructed me to save and start over, and it failed to effectively save causing me to reenter all my data. Importing previous return data would be a huge time saver and would help eliminate transcription errors.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to Use
on February 26, 2022
Posted by: Barb22
Never tried tax software before and found this almost fool-proof. Only had a problem with information about MRD's.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock