Customer reviews from HRBlock
H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Average customer rating
4.5
(10,695 Reviews)
Rating breakdown 10,695 reviews
5 Stars
7,895
4 Stars
1,564
3 Stars
499
2 Stars
270
1 Star
467
88%of customers recommend this product.
(
3,768 out of
4,272)
Customer Reviews for H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Customer Rating
5
Makes Taxes Easy
on February 17, 2022
Posted by: JB51
from Dallas, TX
I've done my taxes with the H&R Block software for 11 years and there's never been a problem after filing with the IRS.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Delays
on February 17, 2022
Posted by: SailorGeorge
from Middleburg, FL
Never, in all the years that I've utilized your product, have I had to wait for numerous updates before sending in my return. I got even more upset when a relative had theirs done at one of your office locations and they had no problem at all prior to the update I had to wait for. I have only my SS and Military Retirement so, there shouldn't have been any problems.
Cons: Time consuming
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Great job
on February 17, 2022
Posted by: Clark2
from WA
I bought this a month ago, had to wait for updated forms but it worked well
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
H&R simplifies and delivers superior service
on February 17, 2022
Posted by: Brr28
from Martinsville VA
Been using this software for several years. Never a problem. You make it easy for seniors. Thanks.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
No reason to wait for updates
on February 17, 2022
Posted by: GTucker10
from The Villages, FL
I used turbo tax for many years and switched 5 years ago. Never any problems until this year. Would not let me e-file this year for almost 3 weeks due to updates. I checked with my friends who still use turbo tax. (NO PROBLEMS) This should not have happened.
Pros: Easy to import documents, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Social Security filers e-file issues
on February 17, 2022
Posted by: qkwb
from Fife, Washington 98424
After waiting for three total updates to clear a Social Security Worksheet issue, I was finally able to e-file on February 17. No issues with that except that we had absolutely NO clue as to why the delays kept happening. In the end it was OK but it was very frustrating just sitting and waiting on this fix.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Customer Rating
1
Software crashed constantly on my 2018 MacBook Pro
on February 17, 2022
Posted by: RWD51
from Orlando, FL
Software crashed constantly on my 2018 MacBook Pro making it extremely difficult and frustrating to complete my return. I have used H&R Block software for many many years and have never experienced anything like this before. This software is very unstable. The only way I could get through the interviews was to save at each and every data input or else the software would crash and all would be lost. This will be my final time using H&R Block software.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
1
can't give lower
on February 17, 2022
Posted by: Vic Dallas
from Dallas Texas
First date was Jan 24 then Jan 25, then Feb 3, The last update date was Feb 17. return did not change at all , why was this held up?
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock