Customer reviews from HRBlock
H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Average customer rating
4.5 out of 5
4.5
(10,695 Reviews)
Open Ratings Snapshot
Rating breakdown 10,695 reviews
5 Stars
7,895
4 Stars
1,564
3 Stars
499
2 Stars
270
1 Star
467
88%of customers recommend this product. 
(
3,768 out of 4,272
)
Best Buy Privacy Policy
Customer Reviews for H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Customer Rating
5 out of 5
5
Easy to use tax software
on May 16, 2021
Posted by: Anonymous
from Elk Grove, CA
Verified Purchase:Yes
H&R Block's Simple Tax Situations software was easy to use with step-by-step instructions. Once you're nearly done, the software does a thorough review of your tax return and highlights any error(s) it has found. When the errors are corrected, you're nearly ready to electronically file your return. The tax software is simple to use!
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Flexible filing of your taxes!
on May 17, 2021
Posted by: PaulK
from Ponte Vedra, Florida
Verified Purchase:Yes
Very precise and self-explanatory software! The interview process is easy to understand and, if you get stuck, the help available is there to rescue you. If you forget something in the process it's easy to go back, fill in whatever you forgot, and then resume from where you had previously left off! Finally after it reviews your return for errors it will give you options for filing! E-filing is a breeze!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
no
on May 22, 2021
Posted by: Anonymous
from tn
Verified Purchase:Yes
your software misspells my last name preventing me from e-filing.
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
IRA and Roth IRA problems
on June 15, 2021
Posted by: Pcvn
Verified Purchase:Yes
The only problems related to a backdoor Roth IRA contribution and then there was a problem with an inaccurate excess IRA contribution for 2019.
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
H&R Block Basic
on June 20, 2021
Posted by: sondraster
from Cleveland, TX
Verified Purchase:Yes
Constantly dependable -- have used it for past ten years or more.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Bring cd back
on June 20, 2021
Posted by: Mailman6262
from Dallas
Verified Purchase:Yes
The fact that you cannot get the cd to download the software is bad. I purchSed the Deuxe edition and could not get it to download was very upsetting. I wasted my money and then paid on your website. I will not do that again. I Loved it until you took away the cd.
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
No longer user friendly
on July 1, 2021
Posted by: Wasteof time
from Florida
Verified Purchase:Yes
In cases of fraud where a person has had their return hacked, the IRS has assigned PIN's. I was unable to locate the place where to record this in your software. It required multiple calls until one associate took the time to research the issue and point me to the proper place. In 2019 I completed a return and paid the required tax. I was pleasantly surprised when receiving a refund of over 50% of my payment. Having taught income taxation for many years, I am familiar with its workings. However I thought it prudent not to call the IRS to learn how this occurred.
I e-filed in May expecting a $501 refund. Two months have past without received it. I re-checked the program only to discover it was rejected and listing 3 potential reasons. I printed and mailed the return. I have used the H&R software for MANY years. The ease of usage and support have greatly diminished.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
2 out of 5
2
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to use
on August 5, 2021
Posted by: AS58
Verified Purchase:Yes
Easy to use. Especially if you use year after year
I would recommend this to a friend!
Written by a customer while visiting HRBlock
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