H&R Block's Simple Tax Situations software was easy to use with step-by-step instructions. Once you're nearly done, the software does a thorough review of your tax return and highlights any error(s) it has found. When the errors are corrected, you're nearly ready to electronically file your return. The tax software is simple to use!
Very precise and self-explanatory software! The interview process is easy to understand and, if you get stuck, the help available is there to rescue you. If you forget something in the process it's easy to go back, fill in whatever you forgot, and then resume from where you had previously left off! Finally after it reviews your return for errors it will give you options for filing! E-filing is a breeze!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
The fact that you cannot get the cd to download the software is bad. I purchSed the Deuxe edition and could not get it to download was very upsetting. I wasted my money and then paid on your website. I will not do that again. I Loved it until you took away the cd.
In cases of fraud where a person has had their return hacked, the IRS has assigned PIN's. I was unable to locate the place where to record this in your software. It required multiple calls until one associate took the time to research the issue and point me to the proper place. In 2019 I completed a return and paid the required tax. I was pleasantly surprised when receiving a refund of over 50% of my payment. Having taught income taxation for many years, I am familiar with its workings. However I thought it prudent not to call the IRS to learn how this occurred. I e-filed in May expecting a $501 refund. Two months have past without received it. I re-checked the program only to discover it was rejected and listing 3 potential reasons. I printed and mailed the return. I have used the H&R software for MANY years. The ease of usage and support have greatly diminished.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare