The issues I found when using the software. 1: Until I fully learn the program, I still struggled finding the current tax year file documents so I could make corrections in the data I entered so I could email to the IRS. 2: I had to fill out my personal information for Billing, re-entering Credit Card at 3 different times. I found it a bit aggravating since it made it look like I was being charged each time. I'll have to check my statement when it arrives to make sure I was only charged the one time...
Was pleased with the product until I tried to send my return. The access code was rejected as a replacement. Had to get through the VRU to a real person before a successful upload of my 2020 return.