Customer Reviews for H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Customer Rating
2
This program has too many limitations
on March 1, 2020
Posted by: Dwillend
from Seattle, WA
I have used tax software for years. This year, the H&R Block basic software had so many limitations that it left me way too frustrated. 1) I suggested I "might" need to fill out form 8606 by hand and directed me to the IRS publication. I would suggest that a paid software program should be able to walk me through the right questions to determine what was needed. 2) It would not let me print or save to PDF a "completed" copy of my return until after I e-filed. I would suggest that I should be able to do it before e-filing and consider it very offensive that the software program that I purchased prevented me from doing so. 3) I was not allowed to go into "forms" view and make any changes. I used to be able to do this in previous years with Turbo Tax. I also find this offensive that the software I paid for forces me to go back and forth between a barely readable form and their difficult to navigate questions sections. Overall I was highly unsatisfied, yet will state that it did sort out the numbers on my tax return correctly (I think).
This year my taxes were really basic and this program fit my needs perfectly. Took maybe 30 minutes and the internal review showed no possible issues. IRS accepted first try. I have used more complex HRB programs for many years and have been happy with all my results.
Pros: Easy to prepare, Easy to import documents, Fast
I have used H&R Block Basic Software for the past 6 ot 7 years with great results and confidence in their product.. Compared to the price of other tax softeare, the niminal price I paid wis well worth my effort.
Pros: Easy to prepare, Maximizes refund, Easy to import documents