Customer reviews from HRBlock
H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Average customer rating
4.5
(10,693 Reviews)
Rating breakdown 10,693 reviews
5 Stars
7,894
4 Stars
1,564
3 Stars
498
2 Stars
270
1 Star
467
88%of customers recommend this product.
(
3,767 out of
4,270)
Customer Reviews for H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Customer Rating
4
Just one gripe
on February 22, 2020
Posted by: FrmW
from Mt Pleasant TX
I do not like the procedure for saving a pdf file. Have to change printer and then have a hard time finding it.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Works great. I’m a longtime user. Excellent customer service as well.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
easy to use
on February 23, 2020
Posted by: bill5590
I have used this product for years for personal taxes. Easy to understand. Accurate. I continue to be satisfied. E filing is perfect for me.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Eliatha
from El Paso, Tx.
Verified Purchase:Yes
Very easy to use. It guides you through the whole process in a secure and understandable way
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Excellent Program
on February 23, 2020
Posted by: Element115
from Farmingdale, NY
It's such a pleasure for them to be asking you what you have to put into the return and then doing all the calculating for you and never making a mistake. Can't imagine ever going back to doing my return by hand.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
USE CAUTION if preparing your own CT return
on February 23, 2020
Posted by: Martin R
from Manchester, CT
Verified Purchase:Yes
The SOCIAL SECURITY INCOME WORKSHEET does not conform to the official IRS worksheet in Publication 915. This may result in an over payment of Connecticut Income Tax, as Lines A, C, and D of the CT Social Security Benefit Worksheet are reduced when the CT instructions are followed using the H&R Block worksheet.
Pros: Easy to prepare, Easy to import documents
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Posted by: Jon56
from TX
Verified Purchase:Yes
H & R Block Basic tax software for 2019 tax year, like its three previous versions, was a snap for our basic situation. Easy, fast, and clear throughout a very user-friendly step-by-step process that is smooth and easy to navigate without ever being left wondering if I was off track or getting lost. The check for accuracy at the end was the same way, and automatically took me to where I needed to directly input some clarifying numbers. It clearly explained why the additional numbers were needed and, after acknowledging the issue had been corrected, returned me right back to the step where I had been near the conclusion and electronic signing of the return.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: RickD69
Verified Purchase:Yes
Software has not changed much in years, and it should. It does not allow edit undo, and explanations that really help understand what a choice does to your return, especially around rarely used or new areas. Importing investments is difficult and will double import data if run a second time. Then you have to review every sell of stock, etc; which means to compare to paper and confirm the data. Why import? My wife has account in her name and my name, and I have accounts in my name and joint. So when imported the joint account is doubled up and you have to find and delete everyone transaction. Instead, I don't import her accounts and manually enter her separate account data. Need to filter accounts. Also noticed it used the wrong account number for IRS form but it was optional anyway. Navigation between areas of the return is okay, but when I go back to double check something, I can't jump back to where I left off.
Pros: Easy to prepare
Cons: Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock