Customer reviews from HRBlock
H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Average customer rating
4.5
(10,693 Reviews)
Rating breakdown 10,693 reviews
5 Stars
7,894
4 Stars
1,564
3 Stars
498
2 Stars
270
1 Star
467
88%of customers recommend this product.
(
3,767 out of
4,270)
Customer Reviews for H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Customer Rating
4
Top Notch customer service
on February 20, 2020
Posted by: cailan
from frederick, md
I ran into some software issues and had to call customer service. The on-hold recorded audio was the best ever - and then the rep was very patient while I worked through what ended up being a problem on my side - she wanted to make sure I was able to finish and get into the software. Awesome.
I find the software to be slightly less technical than I would prefer. You dont get to see the forms as they exist from the IRS which makes reviewing them somewhat confusing. This is likely not the consensus.
Overall I would recommend this product.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: mistiboxer
from austin TX
Verified Purchase:Yes
I could finish my taxes in under 15 mins and got them submitted!! it remembers previous info so less info to even type in!
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: W Short
from Florida
Verified Purchase:Yes
The software worked well have used it in the past.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: GJBFTW
from Fort Worth, TX
Verified Purchase:Yes
Didn't find most of my documents so I had to type them in manually. Additionally, it rejected my submission because it said that my date of birth was wrong but it's not... Really glitchy this year.
Cons: Time consuming, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Customer Rating
5
Easy To Use
on February 20, 2020
Posted by: Larry4647
from Georgetown, Texas
Have used H&R Block for over 10 years. Once again, completely satisfied with the software.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Easy To Use
on February 20, 2020
Posted by: Larry4647
from Georgetown, Texas
Have used H&R Block for over 10 years. Once again, completely satisfied with the software.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
It Worked For Me!
on February 20, 2020
Posted by: Ron thats my only name
from Washington
This software made it pretty easy to file my return.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Simple and easy
on February 20, 2020
Posted by: thp111
from Florida
Using the software was straightforward with lots of helps every step of the way.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock