Customer reviews from HRBlock
H&R Block - Tax Software Basic 2024 - Windows, Mac OS
Average customer rating
3.9
(173 Reviews)
Rating breakdown 173 reviews
5 Stars
99
4 Stars
24
3 Stars
12
2 Stars
13
1 Star
25
76%of customers recommend this product.
(
127 out of
168)
Customer Reviews for H&R Block - Tax Software Basic 2024 - Windows, Mac OS
Customer Rating
4
Audit Risk Results Problem
on February 27, 2017
Posted by: EddC
from Myrtle Beach, SC
Marital status:Married
All was well until I checked the audit risk. The response was "you have a slightly elevated risk due to one of these" and a list of six items. None of the six applied to my return! I tried to cut and paste the erroneous message to send to H&R, but was unsuccessful. Perhaps the software is blocking my attempt at private feedback!
Cons: Hard to fix issues
Pros: Easy to install, Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
3
my error
on February 27, 2017
Posted by: Joanne C
from North Las Vegas, NV, United States
Marital status:Single
was easy to use except directions which relate to line 65 were confusing, resulting in my claiming taxes paid TWICE. now I will have to file an amended return to correct. I should have printed a copy BEFORE filing. then i would have caught this error.
Cons: Hard to fix issues
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
COMMENT
on February 25, 2017
Posted by: HI HENRY
from THEVILLAGES, FL
Marital status:Married
EVERY THING WENT SMOOTHLY UP TO THE TIME I WAS GOING TO SND IT THE NEXT DAY BUT I GO TWO MORE INTEREST STATEMENTS. I DID HAVE SOME TROUBLE GETTING TO THE RIGHT PLACE AND ENTERING THE NEW INFO.
Pros: Easy to install, Easy to prepare, Easy to import
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
ONE GLICH IF YOU ARE A NEW YORKER
on February 24, 2017
Posted by: dpbe
from Auburn, NY, United States
Marital status:Married
The only problem that I found, and I had to call NYS to figure it out, is this year you have to list your driver's license information. The form wants a document number, but the software didn't help me understand what was required. There are document numbers on your license, but no where on the license does it say document number. Also it won't import from RBC
Cons: Hard to import
Pros: Easy to install, Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Satisfied customer for over 20 years.
on February 23, 2017
Posted by: badger827
from Palm Coast, FL, United States
Marital status:Married
I continue to use the H&R Block tax program year after year because I know it is thorough, accurate, and quick. Most taxes are similar year to year and the auto-fill features are especially appreciated.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to understand instructions
on February 22, 2017
Posted by: Bdhill57
from Buffalo, NY, United States
Marital status:Single
This soft ware is mailed to me every year, thank you H & R Block!!!!
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Loved
on February 22, 2017
Posted by: GVNat
from TX, United States
Marital status:Single
I bought this for 2016 return, and used it again this year. I will continue to use love it!
Pros: Easy to install, Easy to prepare, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Easy
on February 22, 2017
Posted by: Pat W
from Cape Coral, FL, United States
Marital status:Married
Program is so simple to navigate that just about anyone can do their own taxes.
Pros: Easy to install, Easy to prepare, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock