Customer reviews from HRBlock
H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Average customer rating
4.5
(10,693 Reviews)
Rating breakdown 10,693 reviews
5 Stars
7,894
4 Stars
1,564
3 Stars
498
2 Stars
270
1 Star
467
88%of customers recommend this product.
(
3,767 out of
4,270)
Customer Reviews for H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Customer Rating
3
Difficult to use.
on April 17, 2019
Posted by: Dandy D
from North Carolina
First filing was declined. Had to file extention, the redo everything
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
2
Software Issue
on April 17, 2019
Posted by: B Rad68
from Peachtree City, GA
There are too many issues that you can not find answers for or get help with. I have used this product for nearly 10 years and this will be my last.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
4
Easy to use - Deductions can do better!
on April 19, 2019
Posted by: AlanBNJ
from New Jersey
One of our daughters used H&R Block to do their taxes for the first time. They told me they spend a lot of time putting in their deduction information. I saw this on H&R Block Deluxe as well.
H&R Block should ask a few qualifying questions first to let people avoid putting in all their deductions. For example:
1. Do you own a house with a mortgage?
2. Do you pay property tax?
3. How much are your State and Local taxes withheld? (software can auto-fill)
4. Do you have charity or medical expense or other deductions that exceed this amount ($12,000 standard deduction - [max of state taxes withheld or $5,000 SALT limit])?
1. Do you own a house with a mortgage?
2. Do you pay property tax?
3. How much are your State and Local taxes withheld? (software can auto-fill)
4. Do you have charity or medical expense or other deductions that exceed this amount ($12,000 standard deduction - [max of state taxes withheld or $5,000 SALT limit])?
If you are not a home owner, it is highly unlikely a non-property owner will have over $7,000 of other type of deductions, meaning they can then SKIP the entire section of entering charity donations, etc.
For a marred couple filing joint, this would be $24,000 standard deduction - $10,000 max SALT deduction.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Customer Rating
4
Bad use of Get Assistance
on May 30, 2019
Posted by: Joda987654
from Illiinois
I had a problem when trying to E-file but after a few attempts I was finally able to connect with a live agent. I tried call the number in Get Assistance but it just takes you to a Virtual Agent which was useless. The live agent worked for 2 hours and was finally able to resolve my problem.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Excellent, user friendly!
on October 11, 2019
Posted by: Maprofessor55
from Utah
I downloaded this at the advice of my sister in law who is a bookkeeper.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Bobtuba
from Pensacola
Verified Purchase:Yes
It gets the job done at relatively low cost, and it’s not from Intuit.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: AJ091
from Nebraska
Verified Purchase:Yes
I have used H&R Block's software for years and continue to be satisfied with the results.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
HR Block Premium
on January 21, 2020
Posted by: MK taxes
from Ohio
Excellent software that is easy to use and accurate. Highly recommend.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Written by a customer while visiting HRBlock