Customer reviews from HRBlock
H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Average customer rating
4.5
(10,693 Reviews)
Rating breakdown 10,693 reviews
5 Stars
7,894
4 Stars
1,564
3 Stars
498
2 Stars
270
1 Star
467
88%of customers recommend this product.
(
3,767 out of
4,270)
Customer Reviews for H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Customer Rating
5
Easy To Follow Instructions
on April 8, 2019
Posted by: Slim Pumphandle
from Fort Worth, Texas
I have used H&R Block software for several years now and I have not experienced a single issue with the IRS concerning my returns. Worth the price and the peace of mind.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Easy to use
on April 8, 2019
Posted by: Katie12345
from Nashville, TN
First disk did not work correctly had to exchange for a new one - - they it worked fine. No one at H&R Black could help me with my first problem - - it did not save my work - - worked for hours, saved it and went to work on it again and it wasn't there
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
so easy to use
on April 8, 2019
Posted by: My jake
from new jersey
good price very good prompts and easy to complete.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Almost excellent in All Aspects
on April 8, 2019
Posted by: fordmexico
Easy to download and install. Fairly easy to import last years info into current return. Fairly easy to import tax info from forms as my pension info is not available for auto download. Accuracy check did provide a problem that a 30 minute call to support e`was finally able to resolve. The problem was not apparent in initial data entry of basic taxpayer info and did not arise until after the next to last update. The issue had to do with having a foreign address and unable to input a USA phone number into the data that caused an accuracy fault that prevented e-filing. The error did occur last year. Otherwise, an uneventful filing as in prior years with HR Block tax software. Cudos for support!
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
Works like it should
on April 8, 2019
Posted by: mylilfren
from TX
Program works fine, but every time there is an update to the tax code, the program reboots the entire computer. This shouldn't happen, is just poor software deployment.
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Customer Rating
1
cant get back into my file
on April 8, 2019
Posted by: ed belluso
from california
i have been with h&r block for several years... but this year 2019 is a big joke.. i cant get back into the program to see my files... cant find on my computer...very very dissappointed...
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
3
Sloppy this year.
on April 8, 2019
Posted by: pm is nickname
from Maryland
New tax law, new rules, new forms. Need more guidance. Examples:
1. NIIT - if you don't fit into the simplest group, there is no advice where in the program to go to get the deductions I was eligible for. In fact the simple form would have sufficed, if HRBlock had prefilled the boxes that come from elsewhere. It should indicate in the Help screen for that part of the interview where the rest of the info should be entered.
2. QBI - boxes were not prefilled. Ultimately it didn't matter, but if the boxes had been filled in that would have been obvious and saved me a lot of time.
3. Maryland return has a box that should be checked if investment income is more than a certain amount. It is, and HRBlock knows it (from the federal return). But the box was not checked.
4. A lot of the "comes from" entries don't show where info comes from.
1. NIIT - if you don't fit into the simplest group, there is no advice where in the program to go to get the deductions I was eligible for. In fact the simple form would have sufficed, if HRBlock had prefilled the boxes that come from elsewhere. It should indicate in the Help screen for that part of the interview where the rest of the info should be entered.
2. QBI - boxes were not prefilled. Ultimately it didn't matter, but if the boxes had been filled in that would have been obvious and saved me a lot of time.
3. Maryland return has a box that should be checked if investment income is more than a certain amount. It is, and HRBlock knows it (from the federal return). But the box was not checked.
4. A lot of the "comes from" entries don't show where info comes from.
Pros: Easy to prepare
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use
on April 8, 2019
Posted by: FWS3160
from 98110
I have used HR Block tax software for many years. Would use nothing else!
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock