Customer reviews from hp.com
HP - 17-CW1010NR 17.3" Multitouch Laptop Intel Core Ultra 7 155H With 16 GB DDR5 Intel Arc Graphics 1TB SSD Windows 11 Home - Mineral silver
Average customer rating
4.4 out of 5
4.4
(529 Reviews)
Open Ratings Snapshot
Rating breakdown 529 reviews
5 Stars
374
4 Stars
74
3 Stars
39
2 Stars
15
1 Star
27
91%of customers recommend this product. 
(
149 out of 163
)
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Customer Reviews for HP - 17-CW1010NR 17.3" Multitouch Laptop Intel Core Ultra 7 155H With 16 GB DDR5 Intel Arc Graphics 1TB SSD Windows 11 Home - Mineral silver
Customer Rating
3 out of 5
3
REally bad battery
on June 21, 2024
Posted by: Anonymous
Verified Purchase:Yes
I like the computer, but the battery is awful, it dies in less than an hour.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
fast and efficent
on August 11, 2024
Posted by: Anonymous
Verified Purchase:Yes
Fast and efficient. At first i was hesitant about buying a new laptop with Windows 11 installed. I was amazed at how fast and efficient this computer is. It fulfills all my needs, and while there is a small learning curve to learn Windows 11, I am getting there slowly but surely. The screen display and the colors are vivid. The speed of loading and moving into whatever application I choose to use to use at that time Is amazing.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Great Computer. Good price.
on September 7, 2024
Posted by: Carol7997
from Florida
Verified Purchase:Yes
I love the quality of this computer. I have no complaints.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Nice graphics and good resolution.
on September 12, 2024
Posted by: PhilB2
Verified Purchase:Yes
The computer seems to work well, some quirks to get used to but if it lasts as long as expected it is a good value. The color is good. I tried to get the screen to stay on longer while plugged in but the power plan does not seem to make a difference. I will search for a fix in my spare time.
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Opening the case is difficult
on December 21, 2024
Posted by: R Nun
from Berkeley, CA
Verified Purchase:Yes
It is difficult to open the case. I needed to open it swap in an empty SSD to install a Linux OS while keeping the original SSD with Windows.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
The Computer is Fine, Except...
on January 31, 2025
Posted by: Catch
Verified Purchase:Yes
There are too many pop ups offering this and that, no matter what I'm working on or doing. Very annoying. Also, there was a time that transferring data from an old computer to a new one went off without a hitch. Now, some info doesn't translate correctly in the new computer and some is just lost. All of that notwithstanding, I still like this laptop and will continue to work on resolving my issues with it.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Best laptop I've ever bought
on February 7, 2025
Posted by: Nick.
from Honolulu
Verified Purchase:Yes
Was able to customize the specs, and it is...awesome! Touchscreen too?! Well worth what I paid.
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
For the price, it's a mediocre laptop.
on June 5, 2025
Posted by: Alan83
from Provo, UT
Verified Purchase:Yes
Default power settings are incredibly annoying, like the screen dimming if it thinks you look away. The built-in camera doesn't display color well and often doesn't function properly with Windows Hello. The touch pad is very finicky about exactly where you click and is hard to use. The touch pad definitely needs to be improved. The main redeeming feature is the 4K display, which I consider to be the minimum acceptable resolution for any computer monitor.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
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