Customer reviews from hp.com
HP - 17-CW1010NR 17.3" Multitouch Laptop Intel Core Ultra 7 155H With 16 GB DDR5 Intel Arc Graphics 1TB SSD Windows 11 Home - Mineral silver
Average customer rating
4.4
(557 Reviews)
Rating breakdown 557 reviews
5 Stars
392
4 Stars
78
3 Stars
44
2 Stars
15
1 Star
28
91%of customers recommend this product.
(
160 out of
175)
Customer Reviews for HP - 17-CW1010NR 17.3" Multitouch Laptop Intel Core Ultra 7 155H With 16 GB DDR5 Intel Arc Graphics 1TB SSD Windows 11 Home - Mineral silver
Posted by: Riley in WY
Verified Purchase:Yes
This is an excellent laptop. This is my second Envy, I love the big screen and how this generation of Envy is thinner and streamlined. It is so easy to transfer all your data from old to new, everything is just passed from the cloud to the new machine, you don't need to reload anything, just resign into your programs. I've always had HP machines, very high quality and reliable. My old Envy is still going after 9 years, I just wanted an upgrade.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Anonymous
from Memphis TN
Verified Purchase:Yes
the computer is very nice, but the battery dies pretty fast when just browsing around and watching videos. I plan on using this for pretty heavy applications, and it worries me that it'll die super quick when i start using them.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Anonymous
from Rockville MD
Verified Purchase:Yes
I'm committed to the Envy laptops and this is my second one. I had the first one for about 8 years and it served me pretty well. I like the 17.3" laptop that's still thin and sleek. I like the big screen and the number pad. I modified the laptop to get a huge SSD and lots of RAM so that it will be speedy for years to come. I have been using mine for about a month now. The only things I've been sad about: (1) I didn't realize I opted for no touchscreen and that's taken getting used to, (2) the speakers could be a bit better on this edition, and (3) the camera quality could be better, too.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
I’m having to return and exchange my Envy 17” laptop as it died after less than a dozen times I used it. Suddenly, it cannot turn on at all
Written by a customer while visiting hp.com
Posted by: Donster48
from Texas
Verified Purchase:Yes
Way more powerful laptop than I needed but, as my current laptop was failing, I needed a replacement quickly. That being said, I really like the speed, graphics, and sound of my new laptop. Windows 11 is taking some getting used to.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
4
The HP Envy Laptop 17-cw1097nr is good, but has some inconveniences.
on November 9, 2024
Posted by: Anonymous
from Virginia
Verified Purchase:Yes
Mostly, I like my HP Envy Laptop 17-cw1097nr, but there are a few problems. There is only one Ctrl button. It is on the left, so I need to use two hands to use Ctrl+Home, which I use frequently. Also, the Function keys are secondary functions. I have to use Ctrl with them. They should be the primary functions of the function keys. If HP wants their new primary functions to be primary, then they should be separate keys, but activating them with the Ctrl would be OK. Next, there is no right-click button with the touch pad. I can left-click by double clicking the pad, but I need a mouse to right-click. I right-click all the time. Finally, the computer loses where I am when typing. Sometimes, it jumps to a spot earlier in my text or it goes to someplace outside my text area. While typing this, the focus jumped down to the Submit button. I also have problems with Windows 11, but that is Microsoft's fault.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
2
Great screen, size and weight, but Wi-Fi capabilities are no longer recognized after a week or two
on January 7, 2025
Posted by: Historic HP Customer
from Michigan
Just had this new laptop over a week and the device suddenly no longer recognized the Wi-Fi capabilities. Unable to connect to a network using the installed hardware, and am currently seeking a solution. Troubleshooting forums through HP did not resolve the issue either, so I will have to perform additional research for resolution, if it's even possible.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: jpmcnam
Verified Purchase:Yes
The computer is fine. HP continues to make good products. The computer does what computers are supposed to do. I do have a problem with constant and insulting and annoying ads and prompts and 'we recommend using HP ink, HP plug ins, HP condoms, whatever. It is annoying, and it certainly won't make me by HP products. You make enough money. Relax and treat your customers a little better than shills. thanks for making good computers and printers.
I would recommend this to a friend!
Written by a customer while visiting hp.com