Customer reviews from hp.com
HP - 17-CW1010NR 17.3" Multitouch Laptop Intel Core Ultra 7 155H With 16 GB DDR5 Intel Arc Graphics 1TB SSD Windows 11 Home - Mineral silver
Average customer rating
4.4 out of 5
4.4
(520 Reviews)
Open Ratings Snapshot
Rating breakdown 520 reviews
5 Stars
368
4 Stars
73
3 Stars
37
2 Stars
15
1 Star
27
92%of customers recommend this product. 
(
149 out of 162
)
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Customer Reviews for HP - 17-CW1010NR 17.3" Multitouch Laptop Intel Core Ultra 7 155H With 16 GB DDR5 Intel Arc Graphics 1TB SSD Windows 11 Home - Mineral silver
Customer Rating
5 out of 5
5
Really love this big Envy
on November 14, 2023
Posted by: Riley in WY
Verified Purchase:Yes
This is an excellent laptop. This is my second Envy, I love the big screen and how this generation of Envy is thinner and streamlined. It is so easy to transfer all your data from old to new, everything is just passed from the cloud to the new machine, you don't need to reload anything, just resign into your programs. I've always had HP machines, very high quality and reliable. My old Envy is still going after 9 years, I just wanted an upgrade.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
battery life
on March 3, 2024
Posted by: Anonymous
from Memphis TN
Verified Purchase:Yes
the computer is very nice, but the battery dies pretty fast when just browsing around and watching videos. I plan on using this for pretty heavy applications, and it worries me that it'll die super quick when i start using them.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
I'm committed to the Envy laptops
on October 20, 2024
Posted by: Anonymous
from Rockville MD
Verified Purchase:Yes
I'm committed to the Envy laptops and this is my second one. I had the first one for about 8 years and it served me pretty well. I like the 17.3" laptop that's still thin and sleek. I like the big screen and the number pad. I modified the laptop to get a huge SSD and lots of RAM so that it will be speedy for years to come. I have been using mine for about a month now. The only things I've been sad about: (1) I didn't realize I opted for no touchscreen and that's taken getting used to, (2) the speakers could be a bit better on this edition, and (3) the camera quality could be better, too.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
HP Envy 17" Laptop
on February 3, 2024
Posted by: Donster48
from Texas
Verified Purchase:Yes
Way more powerful laptop than I needed but, as my current laptop was failing, I needed a replacement quickly. That being said, I really like the speed, graphics, and sound of my new laptop. Windows 11 is taking some getting used to.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
Not so hot
on December 28, 2024
Posted by: Anonymous
Verified Purchase:Yes
I’m having to return and exchange my Envy 17” laptop as it died after less than a dozen times I used it. Suddenly, it cannot turn on at all
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
The HP Envy Laptop 17-cw1097nr is good, but has some inconveniences.
on November 9, 2024
Posted by: Anonymous
from Virginia
Verified Purchase:Yes
Mostly, I like my HP Envy Laptop 17-cw1097nr, but there are a few problems. There is only one Ctrl button. It is on the left, so I need to use two hands to use Ctrl+Home, which I use frequently. Also, the Function keys are secondary functions. I have to use Ctrl with them. They should be the primary functions of the function keys. If HP wants their new primary functions to be primary, then they should be separate keys, but activating them with the Ctrl would be OK. Next, there is no right-click button with the touch pad. I can left-click by double clicking the pad, but I need a mouse to right-click. I right-click all the time. Finally, the computer loses where I am when typing. Sometimes, it jumps to a spot earlier in my text or it goes to someplace outside my text area. While typing this, the focus jumped down to the Submit button. I also have problems with Windows 11, but that is Microsoft's fault.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Decent large screen multimedia option with a large screen
on December 21, 2023
Posted by: Andrius
from Cracow, Poland
Verified Purchase:Yes
I was looking for a multimedia laptop with a large screen to do excels, media streaming and occasional light gaming.
Pros: Good 4K screen, reasonable sound, quite compact for a 17-incher, great WiFi speed, quiet cooling fans, even allows light performance tuning with Intel XTU, num pad.
Cons: Speakers while not bad, could still be much better with low frequencies, keyboard could have a more pronounced pressure point, no RTX4050 option to choose, and why DDR4 memory when CPU supports DDR5?
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
2 out of 5
2
Works, but freezes often.
on September 18, 2024
Posted by: Anonymous
from North Dakota
Verified Purchase:Yes
It will do the tough jobs that my other laptops won't. Awesome display for a laptop. My low rating is because it freezes often and has to be hard reset. I should have returned it as soon as I noticed the issue, but like I said, it does the work that the others cant handle.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
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