Customer reviews from hp.com
HP - 17-CW1010NR 17.3" Multitouch Laptop Intel Core Ultra 7 155H With 16 GB DDR5 Intel Arc Graphics 1TB SSD Windows 11 Home - Mineral silver
Average customer rating
4.4 out of 5
4.4
(557 Reviews)
Open Ratings Snapshot
Rating breakdown 557 reviews
5 Stars
392
4 Stars
78
3 Stars
44
2 Stars
15
1 Star
28
91%of customers recommend this product. 
(
160 out of 175
)
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Customer Reviews for HP - 17-CW1010NR 17.3" Multitouch Laptop Intel Core Ultra 7 155H With 16 GB DDR5 Intel Arc Graphics 1TB SSD Windows 11 Home - Mineral silver
Customer Rating
4 out of 5
4
Opening the case is difficult
on December 21, 2024
Posted by: R Nun
from Berkeley, CA
Verified Purchase:Yes
It is difficult to open the case. I needed to open it swap in an empty SSD to install a Linux OS while keeping the original SSD with Windows.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
The Computer is Fine, Except...
on January 31, 2025
Posted by: Catch
Verified Purchase:Yes
There are too many pop ups offering this and that, no matter what I'm working on or doing. Very annoying. Also, there was a time that transferring data from an old computer to a new one went off without a hitch. Now, some info doesn't translate correctly in the new computer and some is just lost. All of that notwithstanding, I still like this laptop and will continue to work on resolving my issues with it.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Best laptop I've ever bought
on February 7, 2025
Posted by: Nick.
from Honolulu
Verified Purchase:Yes
Was able to customize the specs, and it is...awesome! Touchscreen too?! Well worth what I paid.
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
For the price, it's a mediocre laptop.
on June 5, 2025
Posted by: Alan83
from Provo, UT
Verified Purchase:Yes
Default power settings are incredibly annoying, like the screen dimming if it thinks you look away. The built-in camera doesn't display color well and often doesn't function properly with Windows Hello. The touch pad is very finicky about exactly where you click and is hard to use. The touch pad definitely needs to be improved. The main redeeming feature is the 4K display, which I consider to be the minimum acceptable resolution for any computer monitor.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Aggravating problems
on June 7, 2025
Posted by: Anonymous
from Hingham, MA
Verified Purchase:Yes
Experienced 2 on-going annoyances: Cannot connect the new HP laser printer bought recently as the computer refuses to be found by the printer, Secondly, It reports the camera is being blocked. I tried all the suggestions on your website and on Google. So I have to type in my pin constantly.
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Sets up quickly.
on July 6, 2023
Posted by: Rrex
from Maryland
Verified Purchase:Yes
Quick set up and fairly easy to transfer files.
I would recommend this to a friend!
Value
4 out of 5
4
Quality
4 out of 5
4
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
Not good product
on August 27, 2023
Posted by: Name23
from Florida
Verified Purchase:Yes
The laptop broke after the third use. It did not turn on at all. I charged it overnight and did everything IT support asked me to do and still did not work.
No, I would not recommend this to a friend.
Value
1 out of 5
1
Quality
1 out of 5
1
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Would highly recommend. Great for my business needs.
on November 25, 2023
Posted by: Matthew T
Verified Purchase:Yes
Great machine
I would recommend this to a friend!
Written by a customer while visiting hp.com
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