Customer reviews from sharkninja.com
Ninja - FrostVault 30qt Hard Cooler with Dry Zone - Slate Gray
Average customer rating
4.6
(113 Reviews)
Rating breakdown 113 reviews
5 Stars
93
4 Stars
6
3 Stars
9
2 Stars
3
1 Star
2
78%of customers recommend this product.
(
21 out of
27)
Customer Reviews for Ninja - FrostVault 30qt Hard Cooler with Dry Zone - Slate Gray
Customer Rating
3
Huge
on June 27, 2024
Posted by: Ray9
I got the “small” one and the bigger one is coming later. I gave three stars because the inside is not as big as a thought and it should come with wheels. Thinking about sending it back for that reason. Having wheels would be nice for easy travel who will carry the heavy container with ice drinks and food? I do love the pull out drawer.
Response from sharkninja.comBy Ninja Kitchen, June 28, 2024
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with the size of the Ninja FrostVault. We will absolutely share your feedback with the relevant teams for consideration on future products. If there's anything we're able to help with, please don't hesitate to reach out to our team by phone at 1-800-365-0135 Mon – Fri 9am — 9pm ET | Sat. 9am — 6pm ET.
Kind regards,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with the size of the Ninja FrostVault. We will absolutely share your feedback with the relevant teams for consideration on future products. If there's anything we're able to help with, please don't hesitate to reach out to our team by phone at 1-800-365-0135 Mon – Fri 9am — 9pm ET | Sat. 9am — 6pm ET.
Kind regards,
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great cooler!
on July 22, 2024
Posted by: Missy
Love it so far easy to carry even if full. The compartment for food is awesome!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
3
Waiting for replacement
on July 25, 2024
Posted by: Lunch box
Well used it 3 times and there is so much condensation in the drawer that everything is wet below. I called and they are sending me a new one they never had this problem before.
Response from sharkninja.comBy SharkNinja, August 22, 2024
Hello,
Thank you for taking the time to leave a review on your FrostVault. We will absolutely share your feedback with the relevant teams for consideration on future products.
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave a review on your FrostVault. We will absolutely share your feedback with the relevant teams for consideration on future products.
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
5
Ninja frost 30qt
on August 2, 2024
Posted by: Ellie
I just did a 4 day road trip, I only changed the ice once, the cooler was in my car 3 of the 4 days in 90 degree temps and when I arrived at home the draw was still cold and the main cooler was still cold, with melted ice and ice chips
Written by a customer while visiting sharkninja.com
Customer Rating
5
on November 13, 2024
Posted by: AdrianMonte
Absolutely love it! It keeps ice for days and the drawer keeps food colder than some fridges, it is by far the best cooler I've come across. Definitely worth the price tag! Quality 💯
Written by a customer while visiting sharkninja.com
Customer Rating
5
Love this cooler.
on January 26, 2025
Posted by: rvbohoboomer
from Las Cruces, NM
Gender:Female
I requested this for Christmas, absolutely wonderful present.
I am senior citizen that camps alone and I was having trouble draining my six day cooler, the location of the drain plug is perfect, I just lean it out the back of my van and drain.
The drawer works as stated and keeps food just right.
I am looking forward to warm weather to see if it holds up. If it doesn't I'll be back with another review.
I am senior citizen that camps alone and I was having trouble draining my six day cooler, the location of the drain plug is perfect, I just lean it out the back of my van and drain.
The drawer works as stated and keeps food just right.
I am looking forward to warm weather to see if it holds up. If it doesn't I'll be back with another review.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
This is one VERY COOL cooler
on March 3, 2025
Posted by: JohnnyD5254
Not only is it beautiful, but it is sturdy, rugged, and has marvelous capacity. I am becoming a total Shark/Ninja geek with all of the products I own. They're pricey but the value is well worth it.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great idea
on March 28, 2024
Posted by: Bumbles09
from Illinois
Gender:Female
I love this cooler! I was sick of food getting soggy and now I will never have to worry about soggy food again.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com