Customer reviews from sharkninja.com
Ninja - FrostVault 30qt Hard Cooler with Dry Zone - Slate Gray
Average customer rating
4.6
(105 Reviews)
Rating breakdown 105 reviews
5 Stars
85
4 Stars
6
3 Stars
9
2 Stars
3
1 Star
2
73%of customers recommend this product.
(
16 out of
22)
Customer Reviews for Ninja - FrostVault 30qt Hard Cooler with Dry Zone - Slate Gray
Customer Rating
3
New cooler
on April 7, 2024
Posted by: Momofseven
This product is great butt it needs to have wheels on it . To make it easier to move around because once you fill it gets heavy. It’s just like the Yetti cooler. But once they added wheels and made it easier to take with you despite how much you fill it .
Response from sharkninja.comBy SharkNinja, April 9, 2024
Hello,
Thank you for taking the time to leave a review on your Ninja FrostVault Cooler. We will absolutely share your feedback with the relevant teams for consideration on future products.
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave a review on your Ninja FrostVault Cooler. We will absolutely share your feedback with the relevant teams for consideration on future products.
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
4
Handles and Wh w wla
on March 25, 2024
Posted by: GaPeach74
I think this a wonderful invention, the only thing missing are wheels. Those cooler are not women-friendly. Who says that there will always be a man around too lift a 28-30lb cooler. It needs a handle and wheels.
Written by a customer while visiting sharkninja.com
Customer Rating
4
Needs Wheels
on April 4, 2024
Posted by: Cindy
from Texas
Gender:Female
So far it seems to be really great. It held ice for 2 days. The only reason I did not give 5 stars, it needs wheels. I bought the small one. I can't imagine trying to carry the large one full of drinks.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Highly recommend
on April 30, 2024
Posted by: Dary
from Michigan
Gender:Female
Took it on a wine trip. A couple of us had food left and the left overs were in 2 boxes and it would not shut all the way. Seven hours later the stuff was still ice cold and water bottles had ice in them. Then we forgot to latch it over night and it was still full of ice and cold. It's a lot lighter then the other one that was expensive and keeps ice a lot better.
Written by a customer while visiting sharkninja.com
Customer Rating
2
2 out of 3
on June 22, 2024
Posted by: Yetiman
I've already sent back 2 one the drawer didn't pull out, the second the one literally last 24 hours bad assembly? Not enough insulation?
Response from sharkninja.comBy Ninja Kitchen, June 24, 2024
Hello Chris,
Thank you for taking the time to leave a review.
We're so sorry to hear that you weren't happy with your Ninja FrostVault, and returned it. We will absolutely share your feedback with the relevant teams for consideration on future products. We hope you’ll give our products another try in the future.
Kind regards,
Thank you for taking the time to leave a review.
We're so sorry to hear that you weren't happy with your Ninja FrostVault, and returned it. We will absolutely share your feedback with the relevant teams for consideration on future products. We hope you’ll give our products another try in the future.
Kind regards,
Written by a customer while visiting sharkninja.com
Customer Rating
3
Huge
on June 27, 2024
Posted by: Ray9
I got the “small” one and the bigger one is coming later. I gave three stars because the inside is not as big as a thought and it should come with wheels. Thinking about sending it back for that reason. Having wheels would be nice for easy travel who will carry the heavy container with ice drinks and food? I do love the pull out drawer.
Response from sharkninja.comBy Ninja Kitchen, June 28, 2024
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with the size of the Ninja FrostVault. We will absolutely share your feedback with the relevant teams for consideration on future products. If there's anything we're able to help with, please don't hesitate to reach out to our team by phone at 1-800-365-0135 Mon – Fri 9am — 9pm ET | Sat. 9am — 6pm ET.
Kind regards,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with the size of the Ninja FrostVault. We will absolutely share your feedback with the relevant teams for consideration on future products. If there's anything we're able to help with, please don't hesitate to reach out to our team by phone at 1-800-365-0135 Mon – Fri 9am — 9pm ET | Sat. 9am — 6pm ET.
Kind regards,
Written by a customer while visiting sharkninja.com
Customer Rating
1
Absolutely NO
on July 1, 2024
Posted by: DG21
from Arizona
Gender:Female
I’d like to give this product 1 star as the concept of the dry storage is really cool! Other then that it’s capability of staying cool and keeping ice is really poor, let me add we did the recommended ice usage (if not a little more) we were camping in Payson where during the day it was mid 80’s and at night it was mid 50’s, during the day the cooler was in the shade the whole time and still somehow at night the ice was nearly melted all the way! Not impressed, waist of money unfortunately.
Response from sharkninja.comBy SharkNinja, July 3, 2024
Hello,
Thank you for taking the time to leave a review.
We're very sorry to hear that your cooler didn't work as intended. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave a review.
We're very sorry to hear that your cooler didn't work as intended. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great idea
on March 28, 2024
Posted by: Bumbles09
from Illinois
Gender:Female
I love this cooler! I was sick of food getting soggy and now I will never have to worry about soggy food again.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com