Customer reviews from Samsung US
Samsung - Jet 75 Pet Cordless Stick Vacuum with 5-Layer Filtration - Teal Silver
Average customer rating
4.4
(70 Reviews)
Rating breakdown 70 reviews
5 Stars
50
4 Stars
11
3 Stars
0
2 Stars
3
1 Star
6
86%of customers recommend this product.
(
49 out of
57)
Customer Reviews for Samsung - Jet 75 Pet Cordless Stick Vacuum with 5-Layer Filtration - Teal Silver
Customer Rating
5
Great Value
on June 5, 2025
Posted by: Mihir
from Los Angeles
[This review was collected as part of a promotion.] Great value for money. Best decision ever to switch for other brands.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Handheld Vacuum
on June 9, 2025
Posted by: Djbilal2007
[This review was collected as part of a promotion.] Great Handheld Stick vacuum with enough battery power and great suction.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great vac
on June 18, 2025
Posted by: Eaglesphreak25
from Raeford NC
[This review was collected as part of a promotion.] GreaT vacuum, wish worked better on wood floors but great on carpet
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on June 19, 2025
Posted by: wise1
[This review was collected as part of a promotion.] This vacuum is fantastic; it is lightweight and easy to use. It picks up anything, the variable power adjustments allow for flexibility over different surfaces.
Written by a customer while visiting Samsung US
Customer Rating
5
Great!
on June 25, 2025
Posted by: Spark
from San Diego, CA
[This review was collected as part of a promotion.] Lightweight weight and basic model of the more expensive models that retains a lot of the things that make the more expensive models great. Great suction, long lasting battery, on/off button, easy to clean filter and dust bin. Missing the extra attachments in the other models but this is a second vac for me so no problem.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Very disappointed — didn't even last a year.
on March 25, 2026
Posted by: Nurmagomed
from Azerbaijan, Baku
I purchased the Samsung Jet 75 (model VS20B75ACR5/EV) in April 2025. It didn’t even make it through the first year of normal use. After about 10 months, it started malfunctioning: every time the vacuum touches the floor, a red indicator light turns on and the motor cuts out for a split second . It has become impossible to clean with it. I have used the vacuum strictly for its intended purpose (standard household cleaning) and followed all maintenance steps. I have always been a fan of Samsung products, but this experience has completely changed my opinion. For a premium brand, the reliability is very poor. It failed even before the warranty expired. I do not recommend this model.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
4
Value
3
Response from Samsung USBy Glaiza, Samsung, March 27, 2026
Hello Nurmagomed,
We acknowledge the time you took to share your review of your Samsung vacuum.
Samsung Jet Stick vacuums are designed with performance‑monitoring features that help maintain smooth operation during everyday cleaning. For optimal results, keeping the dustbin emptied, ensuring airflow paths remain clear, confirming filters are clean and properly positioned, rotating tools based on cleaning needs, and allowing brief rest periods during extended sessions can help the vacuum continue operating at its best.
You can explore the full guide here:
Samsung Jet Stick suddenly stops during cleaning:
https://www.samsung.com/us/support/troubleshoot/TSG10007446/
If you would like additional assistance, please feel free to connect with us through any of the options below:
Facebook Messenger: https://m.me/samsungsupport
X: https://x.com/messages/compose?recipient%20id=18768513
Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us
Samsung Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG)
When you contact us, having your reference number (1152298676) ready will help us support you more quickly.
We appreciate hearing from you and truly value your business.
Glaiza
Samsung Care
We acknowledge the time you took to share your review of your Samsung vacuum.
Samsung Jet Stick vacuums are designed with performance‑monitoring features that help maintain smooth operation during everyday cleaning. For optimal results, keeping the dustbin emptied, ensuring airflow paths remain clear, confirming filters are clean and properly positioned, rotating tools based on cleaning needs, and allowing brief rest periods during extended sessions can help the vacuum continue operating at its best.
You can explore the full guide here:
Samsung Jet Stick suddenly stops during cleaning:
https://www.samsung.com/us/support/troubleshoot/TSG10007446/
If you would like additional assistance, please feel free to connect with us through any of the options below:
Facebook Messenger: https://m.me/samsungsupport
X: https://x.com/messages/compose?recipient%20id=18768513
Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us
Samsung Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG)
When you contact us, having your reference number (1152298676) ready will help us support you more quickly.
We appreciate hearing from you and truly value your business.
Glaiza
Samsung Care
Written by a customer while visiting Samsung US