Customer reviews from Samsung US
Samsung - Jet 75 Pet Cordless Stick Vacuum with 5-Layer Filtration - Teal Silver
Average customer rating
4.4
(68 Reviews)
Rating breakdown 68 reviews
5 Stars
49
4 Stars
11
3 Stars
0
2 Stars
3
1 Star
5
88%of customers recommend this product.
(
49 out of
56)
Customer Reviews for Samsung - Jet 75 Pet Cordless Stick Vacuum with 5-Layer Filtration - Teal Silver
Customer Rating
5
Great product
on June 19, 2025
Posted by: wise1
[This review was collected as part of a promotion.] This vacuum is fantastic; it is lightweight and easy to use. It picks up anything, the variable power adjustments allow for flexibility over different surfaces.
Written by a customer while visiting Samsung US
Customer Rating
5
Great!
on June 25, 2025
Posted by: Spark
from San Diego, CA
[This review was collected as part of a promotion.] Lightweight weight and basic model of the more expensive models that retains a lot of the things that make the more expensive models great. Great suction, long lasting battery, on/off button, easy to clean filter and dust bin. Missing the extra attachments in the other models but this is a second vac for me so no problem.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Garbage!
on February 13, 2026
Posted by: Fooled
Broken in under 2 years. Worked moderately well. Poor value.
Response from Samsung USBy Samsung Care, February 16, 2026
Hello there,
We understand how disappointing it can be when a product does not meet expectations, especially within a short period of time. We’re here and willing to help.
To review your concern and check available service or support options, please contact us directly so we can look into your specific product and purchase details.
You can reach us here:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide this reference number (1152106267), so our team can pull up your information.
Thank you!
^Joshua
We understand how disappointing it can be when a product does not meet expectations, especially within a short period of time. We’re here and willing to help.
To review your concern and check available service or support options, please contact us directly so we can look into your specific product and purchase details.
You can reach us here:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide this reference number (1152106267), so our team can pull up your information.
Thank you!
^Joshua
Written by a customer while visiting Samsung US
Customer Rating
1
Turbo Head Roller is Pure Junk
on February 14, 2026
Posted by: Coquito1970
from Virginia
I purchased this vacuum close to 2 years ago and not only are the batteries horrible but now the Turbo Head broke. I was quoted a replacement part costing almost as much as I paid for the vacuum originally. This is an on going problem with the turbo head. It is ridiculous. Never again will I purchase a Samsung product.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
1
Value
3
Response from Samsung USBy Samsung Care, February 16, 2026
Hello Coquito1970,
We understand how frustrating it is when a vacuum part fails, and the replacement cost feels unreasonable. We’re here and willing to help.
To review the Turbo Head concern and check available options for parts or service, please contact us directly so we can look into your specific model and purchase history.
You can reach us here:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide this reference number (1152105444), so our team can pull up your information.
Thank you!
^Joshua
We understand how frustrating it is when a vacuum part fails, and the replacement cost feels unreasonable. We’re here and willing to help.
To review the Turbo Head concern and check available options for parts or service, please contact us directly so we can look into your specific model and purchase history.
You can reach us here:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide this reference number (1152105444), so our team can pull up your information.
Thank you!
^Joshua
Written by a customer while visiting Samsung US