Customer reviews from Samsung US
Samsung - Jet 75 Pet Cordless Stick Vacuum with 5-Layer Filtration - Teal Silver
Average customer rating
4.4
(68 Reviews)
Rating breakdown 68 reviews
5 Stars
49
4 Stars
11
3 Stars
0
2 Stars
3
1 Star
5
88%of customers recommend this product.
(
49 out of
56)
Customer Reviews for Samsung - Jet 75 Pet Cordless Stick Vacuum with 5-Layer Filtration - Teal Silver
Customer Rating
1
Worked great until it stopped working
on March 30, 2025
Posted by: Sean
from Ohio
It worked great for a little over a year. The brush head has stopped working, and for the price of the repair/replacement part I might as well buy a new vacuum. Disappointing.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
1
Value
1
Response from Samsung USBy SEA Care, April 2, 2025
Sean, we all know the vacuum plays a major role in providing convenience in every household. Let's get the help you need.
Here is a guide to help you troubleshoot if the brush stops spinning.
Samsung Jet Stick brush stops spinning
https://www.samsung.com/us/support/troubleshooting/TSG01204474/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148705702) to help our team pull up your information.
Have a great day.
^Camille
Here is a guide to help you troubleshoot if the brush stops spinning.
Samsung Jet Stick brush stops spinning
https://www.samsung.com/us/support/troubleshooting/TSG01204474/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148705702) to help our team pull up your information.
Have a great day.
^Camille
Written by a customer while visiting Samsung US
Customer Rating
5
Five stars all the way!
on April 14, 2025
Posted by: CBin
from CT
I recently purchased the Samsung Jet 75 Pet Lightweight Cordless Stick Vacuum in Teal Silver, and it has exceeded all my expectations! This vacuum is a game-changer for pet owners and anyone looking for a powerful, versatile cleaning tool.
First and foremost, the wall mount charging and storage dock is incredibly convenient. It keeps the vacuum and all its accessories neatly organized and always ready to use. No more tripping over cords or searching for attachments – everything has its place.
The performance of this vacuum is outstanding. It works equally well on both carpet and hardwood floors, effortlessly picking up pet hair, dust, and debris. The powerful suction ensures that even the tiniest particles are captured, leaving my floors spotless. The vacuum is also lightweight and easy to maneuver, making it perfect for quick cleanups and reaching those tricky spots under furniture.
One of the standout features is the removable, washable filter. It’s easy to clean and helps maintain the vacuum’s performance over time. The battery life is impressive as well, providing ample time to clean multiple rooms on a single charge.
Overall, I highly recommend the Samsung Jet 75 Pet Lightweight Cordless Stick Vacuum. It’s a fantastic investment for anyone looking to keep their home clean and tidy with minimal effort.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Vacuum
on October 4, 2025
Posted by: Arturo
from Los Angeles
This vacuum lasted only 2 years, can't even find replacement battery. Your store doesn't sell right size, which is long range. Simply horrible, im never going to buy any samsung product ever.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
4
Value
1
Response from Samsung USBy SEA Care, October 6, 2025
Hi Arturo, \n\nWe understand how disappointing it can be when a key part isn’t easy to find. We are here to help you. \n\nYou can purchase genuine replacement batteries directly through samsungparts.com. If you’d like, our team can also help guide you through the process or check availability for you. \n\nReplacement battery \nhttps://samsungparts.com/products/vca-sbt90eb-aa \n\nShould you need further assistance, please feel free to get back to us via the following options: \n\n1. Facebook Messenger: http://m.me/samsungsupport \n2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 \n3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us \n\nWhen you message us, please provide us with this reference number (1150942246) to help our team pull up your information. \n\nThank you. \n\n^Camille
Written by a customer while visiting Samsung US
Customer Rating
4
Great Performance, Minor Design Flaws
on June 4, 2025
Posted by: Mrhao
from Sacramento, California
[This review was collected as part of a promotion.] Great Performance, Minor Design Flaws
This vacuum works really well — the suction is powerful, and the battery life is excellent. It also looks sleek and feels well made, which adds to the overall quality impression. However, emptying the dust container can be a bit tricky and messy, which detracts from the otherwise smooth experience. Also, the storage system for the accessories could be more organized. Overall, it’s a great product with a couple of small usability issues.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Lightweight and good at cleaning.
on June 18, 2025
Posted by: Vlizze
from Fort Smith
[This review was collected as part of a promotion.] Lightweight and good at picking up off carpet. Only gripe is not enough attachment points on the wall mounted station.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
wonderful vacuum.
on June 20, 2025
Posted by: karebear
[This review was collected as part of a promotion.] lightweight but works great! Battery last long. Very great attachments.
Written by a customer while visiting Samsung US
Customer Rating
2
Needs 2 or larger battery
on December 5, 2024
Posted by: MD33
from Illinois
I got this during the holiday sales. It seems like a nice vacuum, but the battery life with the standard rotary head only lasts about 5 minutes. This is my first stick vacuum, and maybe that’s standard. However, it seems like a two-battery package would make sense for most users.
No, I would not recommend this to a friend.
Features
5
Performance
3
Design
3
Value
2
Response from Samsung USBy Samsung Care, December 6, 2024
Hello,
We understand the disappointment about the vacuum's battery life. Let us help.
Battery charging time and usage time may shorten with increased battery use. When the battery no longer charges or runs down quickly, replace the exhausted battery with a new one.
You may check page 11 of the user manual for the battery specification.
https://downloadcenter.samsung.com/content/UM/202410/20241028203116960/O-DJ68-00899N-01_IB_VS7500B_AA_EN_241024.pdf
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147844190) to help our team pull up your information when you message us.
Thank you.
-Angelica
We understand the disappointment about the vacuum's battery life. Let us help.
Battery charging time and usage time may shorten with increased battery use. When the battery no longer charges or runs down quickly, replace the exhausted battery with a new one.
You may check page 11 of the user manual for the battery specification.
https://downloadcenter.samsung.com/content/UM/202410/20241028203116960/O-DJ68-00899N-01_IB_VS7500B_AA_EN_241024.pdf
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147844190) to help our team pull up your information when you message us.
Thank you.
-Angelica
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect for every day jobs
on June 18, 2025
Posted by: Guado8076
from Virginia
[This review was collected as part of a promotion.] The Samsung jet 75 Pet lightweight is great buy. I use the vacuum every day to clean my floor of baby food.
You know baby's throw there food on to the floor from the high chair.
The suction is adjustable from low to high with a smaller rotary head for couchs to car interior.
A must have for your every day jobs.
Cat hairs don't stand a chance to the Samsung jet 75 Pet lightweight.
You know baby's throw there food on to the floor from the high chair.
The suction is adjustable from low to high with a smaller rotary head for couchs to car interior.
A must have for your every day jobs.
Cat hairs don't stand a chance to the Samsung jet 75 Pet lightweight.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US