Customer reviews from Samsung US
Samsung - Jet 75 Pet Cordless Stick Vacuum with 5-Layer Filtration - Teal Silver
Average customer rating
4.5
(350 Reviews)
Rating breakdown 350 reviews
5 Stars
249
4 Stars
58
3 Stars
15
2 Stars
10
1 Star
18
88%of customers recommend this product.
(
241 out of
274)
Customer Reviews for Samsung - Jet 75 Pet Cordless Stick Vacuum with 5-Layer Filtration - Teal Silver
Customer Rating
5
Love this vacuum
on January 17, 2023
Posted by: Rayna
from Bergen County, New Jersey
[This review was collected as part of a promotion.] This vacuum has been a life saver. The longevity is great for my family home. I like that it has different suction ability. It also has the different attachments.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good!!!
on January 17, 2023
Posted by: HiHey
from New Jersey
[This review was collected as part of a promotion.] It helps a lot in cleaning any surface flooring
Good!!!!!!!
Good!!!!!!!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this vacuum
on January 17, 2023
Posted by: Dezi
from Florida
[This review was collected as part of a promotion.] I love the vacuum and the cordless part. I got the rose gold one and I love the color
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Works great on hardwood floors and short carpet.
on January 17, 2023
Posted by: Steveo45
from Stanwood, MI
[This review was collected as part of a promotion.] It works really well on hardwood floors, tile and short short piled area rugs, but lacks on smaller area rugs and longer carpet because it's too strong. I wish there was an attachment for longer piled carpet!
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Wish i never bought my Dyson
on January 17, 2023
Posted by: Killakon22
from Baltimore,Md
[This review was collected as part of a promotion.] Quiet is an understatement when compared to the dyson i upgraded from. Battery had only been charged 3 times since i purchased this product. Great battery life and very high quality feeling for the price
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Terrible battery life, brushes break easily
on January 17, 2023
Posted by: Brian
from Denver
[This review was collected as part of a promotion.] My vacuums battery doesn’t last for 5 minutes. It’s not an issue with charging, it just literally has no power. Figured it could be an issue with this specific battery so I contacted customer support who gave me literally no help and lied stating that an additional higher up team would follow up with me in 48 hours. 3 weeks later still waiting for that call. On top of barely being able to use the vacuum, the main brush broke in its second use, super brittle plastic. Was really looking forward to having a small lightweight vacuum with this sleek design. Very dissatisfied both with the vacuum overall and how Samsung handled my issue.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
4
Value
1
Response from Samsung USBy Charles, Samsung Care, January 23, 2023
Having a lightweight vacuum ready for action anytime is a great thing to have, Brian. Let us go ahead and provide some tips on maximizing the unit's potential.
Putting the vacuum on the highest setting will increase its suction but quickly drains the batteries.
Please see the user manual for more details.
Product specification / Cleaning time on page 19
https://downloadcenter.samsung.com/content/UM/202207/20220708100934009/O_VS6700AL_DJ68-00861A-01_EN_CFR_MES_220706.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145370672) to help our team pull up your information when you message us.
Have a great day.
^Charles
Putting the vacuum on the highest setting will increase its suction but quickly drains the batteries.
Please see the user manual for more details.
Product specification / Cleaning time on page 19
https://downloadcenter.samsung.com/content/UM/202207/20220708100934009/O_VS6700AL_DJ68-00861A-01_EN_CFR_MES_220706.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145370672) to help our team pull up your information when you message us.
Have a great day.
^Charles
Written by a customer while visiting Samsung US
Customer Rating
5
Cost-effective
on January 17, 2023
Posted by: Jason
from NJ
[This review was collected as part of a promotion.] Performance better than I thought for the price
It's light and has enough time to use.
It's light and has enough time to use.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Battery runtime needs alot of improvement.
on January 17, 2023
Posted by: Deanna
from Dallas, GA
[This review was collected as part of a promotion.] This vacuum has great suction and is lightweight but the batter runtime needs alot of work. On high the battery will list 10 to 15 min and at its kowest setting you may get 30 min.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
3
Value
3
Response from Samsung USBy Camille , Samsung Care, January 24, 2023
We want your house to be clean, and a working vacuum is needed, Deanna. Let's go ahead and provide you with the information you need.
The battery life depends on how you use the vacuum, whether on minimum, middle, or maximum.
Please see this link to your user manual for assistance. Turn to page 19. "Production Specification/ Cleaning time."
https://downloadcenter.samsung.com/content/UM/202207/20220708100934009/O_VS6700AL_DJ68-00861A-01_EN_CFR_MES_220706.pdf
I highly recommend you check this link.
Install, set up, and charge your Jet Stick - Samsung
https://www.samsung.com/us/support/answer/ANS00085625/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145378150) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
The battery life depends on how you use the vacuum, whether on minimum, middle, or maximum.
Please see this link to your user manual for assistance. Turn to page 19. "Production Specification/ Cleaning time."
https://downloadcenter.samsung.com/content/UM/202207/20220708100934009/O_VS6700AL_DJ68-00861A-01_EN_CFR_MES_220706.pdf
I highly recommend you check this link.
Install, set up, and charge your Jet Stick - Samsung
https://www.samsung.com/us/support/answer/ANS00085625/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145378150) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
Written by a customer while visiting Samsung US