Customer reviews from Samsung US
Samsung - Jet 75 Pet Cordless Stick Vacuum with 5-Layer Filtration - Teal Silver
Average customer rating
4.4
(68 Reviews)
Rating breakdown 68 reviews
5 Stars
49
4 Stars
11
3 Stars
0
2 Stars
3
1 Star
5
88%of customers recommend this product.
(
49 out of
56)
Customer Reviews for Samsung - Jet 75 Pet Cordless Stick Vacuum with 5-Layer Filtration - Teal Silver
Customer Rating
5
THE VACUUM SUCKS!
on January 17, 2025
Posted by: Imoan
[This review was collected as part of a promotion.] great vacuum - portable, light weight and easy to store. Really sucks well!
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
2
This fragile design is utterly unacceptable.
on September 22, 2025
Posted by: Anonymous
from Florida
This Jet75 suction is OK, but nothing to brag about, especially given the short battery life when on MAX. Getting dirt up from under cabinets requires MAX power, so cleaning is limited and would be unusable without a second battery. The worst problem, though, is the byzantine assembly of the container. If you do not meticulously insert it to the handle it will break. This fragile design is utterly unacceptable for a machine at this price point. Unless you plan to scrutinize CLOSELY every move around emptying and cleaning the container - it will break.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
1
Value
1
Response from Samsung USBy Ricardo, Samsung Care, September 23, 2025
Greetings, We understand your disappointment with not having the best experience with your vacuum. Let us help. Please feel free to reach us via the options below, as we look forward to assisting you in setting up service for your vacuum. 1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1150817146) to help our team pull up your information when you message us. Thank you. -Ricardo
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1150817146) to help our team pull up your information when you message us. Thank you. -Ricardo
Response from Samsung USBy SEA Care, September 23, 2025
Hi there, Our goal is for you to have a hassle-free experience using your vacuum. Let us help you out. The charging and cleaning times of the vacuum may vary depending on the type of brushes and usage conditions. Additionally, the vacuum must be appropriately installed; otherwise, the parts will fall apart. For details, please turn to pages 3-10 of its user manual for the layout installation of the unit, and 19 under "Product specification (See Cleaning time)": https://downloadcenter.samsung.com/content/UM/202303/20230327113427614/O_VS6700AL_IB_DJ68-00861T-01_AP_EN_MES_230320.pdf
Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with the reference number, 1150817015, to help our team locate your information when you message us. Have a great day. -John
Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with the reference number, 1150817015, to help our team locate your information when you message us. Have a great day. -John
Written by a customer while visiting Samsung US
Customer Rating
2
Bring Back The All White Color!
on July 24, 2025
Posted by: KC12345
I hate the color of this vacuum. I had the all white version before this one and it was so pretty, however the roller on the brush breaks after about a year. I had to buy it every year. Now they don't have the white version and everything is this ugly dark charcoal grey, masculine piece of crap. Women are the majority buyers of vacuums and the ones doing most of the work with it. It would be great to bring back the all white color. It was feminine, bright, happy and made it more enjoyable to use. I don't even want to use this machine it's so drab, lifeless and hideous color. It's also much louder. How about you work on making a quiter machine with a simple, elegant all white design like the previous Jet Stick 70. That's what women really want!
Response from Samsung USBy SEA Care, July 25, 2025
Hello KC12345,
Sharing your honest review of your vacuum is important. Your opinion matters to us. Rest assured that we are working to improve our products and services with the help of your review. Should you need any support, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day!
-Kimberly
Sharing your honest review of your vacuum is important. Your opinion matters to us. Rest assured that we are working to improve our products and services with the help of your review. Should you need any support, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day!
-Kimberly
Written by a customer while visiting Samsung US
Customer Rating
5
Best Vacuum Ever!
on November 12, 2024
Posted by: glscott
from Winn
[This review was collected as part of a promotion.] This vacuum was the best purchase this year. It is slim, fits easily in the corner and is very light. No lugging heavy vacuums for me and I no longer have to waste my time with a broom and dustpan! I love how it has 3 speed settings and each one is as powerful as the next. The best thing, one pass is all you need! Comes with different heads so you can get all the hard to reach places! The best head is the pet attachment! Clears all the cat hair from the furniture! As you can see, he is awful fluffy!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Best Pet Vaccum Ever!
on November 12, 2024
Posted by: marigine
from Lancaster
[This review was collected as part of a promotion.] As a pet owner, I was tired of constantly cleaning up after my shedding dog and energetic teen. This vacuum has been a game-changer! The various attachments, including the specialized pet hair tool, make cleaning a breeze. The impressive battery life allows me to clean the entire house without interruption. If you’re looking for a reliable, efficient, and easy-to-use vacuum, I wholeheartedly recommend this one.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
4
Great vacuum, more things to get
on November 13, 2024
Posted by: Tauzero
from Columbia
[This review was collected as part of a promotion.] This is the first rechargeable vacuum cleaner I have owned that I believe can replace a traditional plug-in vacuum. It provides an impressive 45 minutes of runtime on the turbo head at its lowest setting. The minimum suction power is more than sufficient for my hardwood and carpeted floors. Normally, my small dog would bark at the sound of the vacuum, but this one is so quiet that he completely ignores it. On the first run, after I had already vacuumed with another machine, the dustbin was completely filled, demonstrating its exceptional suction capabilities.
The reason it did not receive five stars, is because there are some options I wish it came with!
The reason it did not receive five stars, is because there are some options I wish it came with!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Top tier cordless vacuum
on November 14, 2024
Posted by: Kaycee1133
from Sparta
[This review was collected as part of a promotion.] This vacuum is smooth like butter on my hard floors! It is crazy how much easier this glides across hard floors and carpets compared to my previous vacuum cleaner. It has amazing suction power and picks up a ton of dust and dirt even after I just vaccumed the day before with my old one. The battery lasts a long time. I have a pretty large house and it doesn't run out before I'm done. My dog is 17 years old and lays in her bed a lot. I used the pet attachment and it worked wonders on her bed to clean the dirt.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Great Stick Vacuum
on November 16, 2024
Posted by: Ashley637
from Palmer
[This review was collected as part of a promotion.] I have had another expensive stick vacuum and I will say this one is better. The suction is great. I used another vacuum then went over that area with my Samsung stick vacuum and there's was dust and dirt in the bin! I was shocked! The handle is ergonomic and user friendly. I like how you don't have to hold a button down to use it. The lcd display is close to use. To attach the attachments it's very easy and they click in efficiently. Easy to take off as well. The lights on the battery charger turn off when it's done charging, I love that. My only slight complaint is the bin emptying. I wish it was different and had a bottom piece that just opens to empty it. It's also not that loud. Picks up the dog hair with ease thanks to the attached tools. Great for getting hair off the couch if u allow pets on there. Overall awesome vacuum! Highly recommend
I would recommend this to a friend!
Written by a customer while visiting The Insiders