Customer reviews from Samsung US
Samsung - Jet 75 Pet Cordless Stick Vacuum with 5-Layer Filtration - Teal Silver
Average customer rating
4.5
(350 Reviews)
Rating breakdown 350 reviews
5 Stars
249
4 Stars
58
3 Stars
15
2 Stars
10
1 Star
18
88%of customers recommend this product.
(
241 out of
274)
Customer Reviews for Samsung - Jet 75 Pet Cordless Stick Vacuum with 5-Layer Filtration - Teal Silver
Customer Rating
1
Don't buy
on October 27, 2022
Posted by: Dporsche74
from Eastford ct
[This review was collected as part of a promotion.] Awful.. no suction and battery last 6 min..........
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Melardo, Samsung Care, November 1, 2022
Hi Dporsche74,
Thank you for providing your time and effort in sending this review about your vacuum.
The below link is the user manual for your model. Turn page 2 (Suction Power Control Button), page 9 (Using the Vacuum cleaner and Operating the vacuum cleaner - B), and page 16 (Battery usage): https://downloadcenter.samsung.com/content/UM/202207/20220708100934009/O_VS6700AL_DJ68-00861A-01_EN_CFR_MES_220706.pdf
I also shared our website directly for this model under the "Compare" tab and looked for "Battery Life": https://www.samsung.com/us/home-appliances/vacuums/jet-stick/samsung-jet--60-pet-cordless-stick-vacuum-vs15a6032r7-aa/#compare
For reference, I also shared these links:
Samsung vacuum does not collect dirt: https://www.samsung.com/us/support/troubleshooting/TSG01003061/#canister-vacuum-has-no-suction
Clean and care for your Jet Stick: https://www.samsung.com/us/support/answer/ANS00085642/
Install, set up, and charge your Jet Stick and scroll to Charge the vacuum's battery: https://www.samsung.com/us/support/answer/ANS00085625/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145098397), which will help our team pull up your information.
Have a great day.
Melardo
Thank you for providing your time and effort in sending this review about your vacuum.
The below link is the user manual for your model. Turn page 2 (Suction Power Control Button), page 9 (Using the Vacuum cleaner and Operating the vacuum cleaner - B), and page 16 (Battery usage): https://downloadcenter.samsung.com/content/UM/202207/20220708100934009/O_VS6700AL_DJ68-00861A-01_EN_CFR_MES_220706.pdf
I also shared our website directly for this model under the "Compare" tab and looked for "Battery Life": https://www.samsung.com/us/home-appliances/vacuums/jet-stick/samsung-jet--60-pet-cordless-stick-vacuum-vs15a6032r7-aa/#compare
For reference, I also shared these links:
Samsung vacuum does not collect dirt: https://www.samsung.com/us/support/troubleshooting/TSG01003061/#canister-vacuum-has-no-suction
Clean and care for your Jet Stick: https://www.samsung.com/us/support/answer/ANS00085642/
Install, set up, and charge your Jet Stick and scroll to Charge the vacuum's battery: https://www.samsung.com/us/support/answer/ANS00085625/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145098397), which will help our team pull up your information.
Have a great day.
Melardo
Written by a customer while visiting Samsung US
Customer Rating
4
strong suction
on October 27, 2022
Posted by: jimduke
from rhode island
[This review was collected as part of a promotion.] very good vacuum, strong suction, quality construction, great features.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Mark's Review
on October 30, 2022
Posted by: Mark
from Ann Arbor, MI
[This review was collected as part of a promotion.] I bought this vacuum recently and am very happy thus far. Great little vacuum for the price. Wife uses it for hard floors and I use it in my car and for spiders in the corners!
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great technology, head feels very cheap
on November 1, 2022
Posted by: Paul b
from Virginia
[This review was collected as part of a promotion.] Like this but the head seems cheap. Get the better mode with the soft brush head
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Very convenient
on November 1, 2022
Posted by: CDME
from Charlotte,NC
[This review was collected as part of a promotion.] This is perfect for quick daily pickup of dirt in high traffic spots. Its a lot lighter than it looks, it’s very easy to clean stairs, window blinds and ceiling fans. I use it at the front and back doors, the stairs, and in the kitchen every day, instead of sweeping. The battery lasts about 30 minutes on low, about 10 minutes on high. But, low is strong enough to get small areas. I still need to pull out the regular vacuum to get the carpet really clean, but now only once a week instead of 2-3 times. I highly recommend it.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Get the next model up
on November 1, 2022
Posted by: Samsung User
from Virginia
[This review was collected as part of a promotion.] The pet model has a cheap plastic head that feels cheap. The next model up has a soft brush head that is more helpful.
Features
4
Performance
4
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
2
Battery does not last long
on November 2, 2022
Posted by: Renee
[This review was collected as part of a promotion.] Very disappointed, the vacuum itself has good power but the battery only last a few minutes.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
1
Response from Samsung USBy Melardo, Samsung Care, November 7, 2022
Hi Renee,
We sincerely appreciate your review of the battery of your vacuum.
The battery life for this vacuum model should run up to 40 minutes run time.
The below link is the user manual for your model. Turn the page 16 about "Battery Usage" for reference: https://downloadcenter.samsung.com/content/UM/202207/20220708100934009/O_VS6700AL_DJ68-00861A-01_EN_CFR_MES_220706.pdf
For reference, I also shared this link about:
Install, set up, and charge your Jet Stick: https://www.samsung.com/us/support/answer/ANS00085625/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145118133), which will help our team pull up your information.
Have a great day.
Melardo
We sincerely appreciate your review of the battery of your vacuum.
The battery life for this vacuum model should run up to 40 minutes run time.
The below link is the user manual for your model. Turn the page 16 about "Battery Usage" for reference: https://downloadcenter.samsung.com/content/UM/202207/20220708100934009/O_VS6700AL_DJ68-00861A-01_EN_CFR_MES_220706.pdf
For reference, I also shared this link about:
Install, set up, and charge your Jet Stick: https://www.samsung.com/us/support/answer/ANS00085625/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145118133), which will help our team pull up your information.
Have a great day.
Melardo
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful and Quiet
on November 7, 2022
Posted by: Sam M
from Fords, NJ
[This review was collected as part of a promotion.] It suctions very efficiently, low nise, easy to clean, Love it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US