Customer reviews from Mattel Shop
Hot Wheels - 4-Loop Crash-Out Track Set
Average customer rating
3.2
(172 Reviews)
Rating breakdown 172 reviews
5 Stars
67
4 Stars
25
3 Stars
14
2 Stars
11
1 Star
55
60%of customers recommend this product.
(
76 out of
126)
Customer Reviews for Hot Wheels - 4-Loop Crash-Out Track Set
Customer Rating
3
Cool track but a bit disappointing
on October 29, 2024
Posted by: Momof2boys2girls
[This review was collected as part of a promotion.] The concept of this Hot Wheels Action 4-Loop Crash Track is super cool. The look of it is awesome and I love that it folds for easier storage. Unfortunately, after trying different sets of batteries, the motor on the set we received is just not strong enough to shoot the cars up the track so that they can complete the circuit and crash in to one another. My kids were using other hot wheels that didn't come with the track so I thought maybe they were too heavy, but no, even the car that came with it couldn't make it up the loop. My 6 and 9 year old still have fun playing with it but they are disappointed that the cars don't shoot as well as some of their other tracks.
Response from Mattel ShopBy Consumer Services, Mattel, October 30, 2024
We are sorry to hear that! Our team would like the chance to make things right. Please give us a call at 1-800-524-8697, Monday-Friday from 9am-6pm ET.
Written by a customer while visiting Mattel Shop
Customer Rating
1
Only one car works on the track
on August 11, 2024
Posted by: Tanol
from Melbourne, Australia
I'm disappointed this does not come with more cars. We have around 50 hot wheels cars and not a single one of them worked on the track. The only one that worked was the one that came in the box. The track obviously needs a very specific weighted car to work. Makes the crash zone pretty useless if we only have one car that can go around successfully. My kids were so disappointed and then quickly got bored of watching one car.
No, I would not recommend this to a friend.
Response from Mattel ShopBy Consumer Services, August 12, 2024
We're so sorry to hear that! Please give Consumer Support a call at 800-524-8697 Mon.-Fri., 9am-6pm ET for help.
Written by a customer while visiting Mattel Shop
Customer Rating
1
Disappointed kid
on August 11, 2024
Posted by: Kita20
We bought this track last week for my son's 4th birthday. We have already had to replace the batteries twice and the car provided no longer does a full loop around the track. Our son picked this track out himself for his birthday and we were really excited to try it out; however, it has been a disappointment.
Response from Mattel ShopBy Consumer Services, August 12, 2024
We're so sorry to hear that! Please give Consumer Support a call at 800-524-8697 Mon.-Fri., 9am-6pm ET for help.
Written by a customer while visiting Mattel Shop
Customer Rating
5
Fun, durable, entertaining
on August 14, 2024
Posted by: Pammy85
from Kenosha
[This review was collected as part of a promotion.] So much fun and hours of play time with the kids!!! Many different cars would work in the the track which makes it fun!!!! Both my children have enjoyed playing with the hot wheels track and even is adults are enjoying this.
I would recommend this to a friend!
Written by a customer while visiting Mattel Shop
Customer Rating
5
Amazing hot wheels track
on September 2, 2024
Posted by: Train with coal caboose
from St Augustine, FL
[This review was collected as part of a promotion.] This product is so easy to put together, fun & overall a great toy for a 5 year old boy. It snapped together in under 10 mins and my son has been putting all of his cars on it for hours. The turns and flips are amazing.
I would recommend this to a friend!
Written by a customer while visiting Mattel Shop
Customer Rating
5
Hot wheels Action Loop
on August 15, 2024
Posted by: Corinne
from Forrest Illinois
[This review was collected as part of a promotion.] The hot wheels action 4 loop track is a lot of fun and really well made. You can make several different tracks giving you different types of loops and connects with other hot wheels sets. It was difficult to assemble, and the batteries do not last long. It’s well made and my son loves playing with this track.
I would recommend this to a friend!
Written by a customer while visiting Mattel Shop
Customer Rating
5
Really fun toy
on August 17, 2024
Posted by: Baby seat
from Fort lee nj
[This review was collected as part of a promotion.] My daughters loved playing with it, i admit i do too i wish it worked with more hot wheels, as track star cars seem to be the best ones for it also if it could state batteries not included on the packaging
I would recommend this to a friend!
Written by a customer while visiting Mattel Shop
Customer Rating
3
Worked great then stopped in one day
on August 17, 2024
Posted by: mommyfirst
from Westchester NY
[This review was collected as part of a promotion.] The product was okay to put together, a little confusing. Once we got it together the car went very fast around the track. After a few uses the car started to fall off at one of the loops which was very disappointing.
I would recommend this to a friend!
Response from Mattel ShopBy Mattel Consumer Services, August 19, 2024
We're sorry to hear this. If fresh batteries doesn't help, please don't hesitate to reach out to our Customer Service Team at 800-524-8697, Mon.- Fri., 9am - 6pm EST if you experience any quality issues.
Written by a customer while visiting Mattel Shop